Dairy Queen Grill & Chill, Billings MT

The best run DQ I have ever been too. Place gets crazy busy but the management and staff are top notch.

The only issues I have with this dq are that there have been over a handful of times they ran out of, specificly, flamin sauce for the flamethrower.

We came here 2 days in a row and unfortunately we had the same lady who took our orders. Both days she got our orders wrong, she made extra vanilla sundae then on the second day, she also made another vanilla instead of the chocolate we ordered. She didn’t apologize or anything and not even thank you at the end. No smiles which makes me think she must hate her job. Her name is Kimry. Your costing the business with your salty attitude.

Shopping for 2 adults. 3 kids under 5. $20-$30. Drive thru is usually quick but congested. Inside is just fine. It's slower than most 'fast food', but better food.

Use the mobile app for deals, and order ahead.

Had a very pleasant experience today, all the young kids working there were kind and working so hard to quickly and efficiently get everyone's orders. They got my shake flavor wrong, but were so sweet that i didn't even mention it. Good bunch of employees!

I was flabbergasted by how kind and friendly the entire staff was. It's pretty rare to see such friendly staff nowadays. Nice work, DQ!

I'm working an UberEats order, i come to check in to get a customer's order, and because its onr of the warm days at the start of summer over 80°i dec0ide to treat myself with a blizzard. Well, i guess not because I'm not allowed to order after checking in. I will deliver any order i get, but will not be getting food here again. Very unprofessional staff.

Dairy Queen will always hold a soft spot in my heart, it's where I've gotten ice cream with my family for years and they've never disappointed. However, taking a critical look at the restaurant, they have excellent store services and a decent customer experience. The food is honestly not that great, though to be fair that is more of a DQ Corporate fault, as the food is often prepared well and good by the store but the results are always lacking and bland themselves. Nonetheless, the ice cream is top notch with a wide array of flavors and options that change with the seasons yearly, so when it comes to soft serve their repertoire is top-notch. The customer service is once again rather decent, I've seen them make plenty of mistakes here and there, but they always aim to make it up to the customer whenever a mistake is made. The workers are nice and efficient, and the atmosphere is well-maintained both inside and around the store. Overall, a rather good experience for a fast food restaurant.

I love dairy Queen cuz they're right on top they get the ice cream the shakes the blizzards your food comes out hot that ice cream is stuck in the they turn the cup upside down it stays in there everything is so delicious and the food is hot

This dairy queen is the best fast food in the heights. Always fresh food, crunchy fries, and they always get our order right, no matter how many meals and desserts we get. I have nothing but compliments! 10/10.

During my most recent visit to this dq, I ordered a mint chocolate blissard. When I got my blissard, the worker did not flip it. It was only half-blended, with vanilla visible at the bottom and a peanut at the bottom. The people with me also got poor quality blissards as well.