Falcon Storage, Florence MT

Jennifer at Falcon Storage, is a wonderful person and understands that some times things happen, she was very patience with a minor set back that I had with my card once I figured out what happened and got it squared away so I could finally make my payment on my storage because it was no fault of mine she waved my late fees. Thank you for having patience with and waving the late fees Jennifer, I really appreciate it so very much.

Things are waaaaay better since a recent change in ownership. My old password wasn’t working and had been mysteriously changed. It was a Sunday and I needed access. I called and Jason answered the phone and solved the problem within 2 minutes. So nice to have local ownership and contacts.

We have rented for over a year at Falcon Storage and under the new management the facility has become safer with a new surveillance system and more customer centered with easily reached management. We are so pleased that we rented another unit there so that all of our storage is in one location. We recommend without reservation.

I live in Stevensville and work in Missoula so this location in Florence works well for me. I can stop on the way to work or on the way home if I need to add/remove items. I can also pay online which makes it so easy. I usually see folks working on the grounds keeping it up which I take as a good sign they care. Good place!

Glad we have a first rate facility here in Florence. As you can tell from recent reviews, the new owners are involved in addressing the concerns from the past and are creating a clean, secure environment for storing your treasures. Check it out!

They respond back very fast and I'm glad it's finally owned by someone local again so that they can keep a better eye on things at the facility

I met the new owners of Falcon Storage and they are committed to improving the security and rental experience. When I went to look at the units the owners were there working to improve the landscaping. Very impressive customer service! ***** and the view!

Super clean facility! The new owners are great to work with! I rented my unit online with reoccurring billing—so easy and took all of 8 minutes to complete!

The new owners took over in August and wow! What a difference! I have spoken to them both in person and over the phone. They are super nice and very professional. You can tell that they take pride in their customer service.

They only keep surveillance for 2 weeks, so if you’re gonna steal go ahead cuz they won’t catch ya.
Someone cut the batteries and stole the boxes, tried to break into my camper.
And they don’t even keep surveillance.

What a joke