FedEx Office Print & Ship Center, Bozeman MT
| Address | 1013 W College St, Bozeman, MT | ||||||||||||||
| Phone | (406) 586-8999 | ||||||||||||||
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| Website | local.fedex.com/en-us/mt/bozeman/office-1610 | ||||||||||||||
| Categories | Shipping and Mailing Service, Business Center, Fax Service, Office Supply Store, Packaging Supply Store | ||||||||||||||
| Rating | 4.2 5 reviews | ||||||||||||||
Nearest branches FedEx Office Print & Ship Center — 2450 King Ave W Unit D, Billings, MT FedEx Office Print & Ship Center — 130 W Broadway St, Missoula, MT |
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Similar companies nearby United States Postal Service — 265 Holt Dr, Bigfork, MT United States Postal Service — 215 1st Ave N, Great Falls, MT, United States United States Postal Service — 150 Somers Rd, Somers, MT, United States UPS Customer Center — 6532 US-2, Wolf Point, MT, United States |
FedEx Office Print & Ship Center reviews
5 Shadey company that not only allows lazy drivers to leave packages where ever, but also covers possible package theft by dropping you into a customer service automated call system loop in which you can't talk to an actual intelligent human being. Broken shipment confirmation links. Customer service representatives can't be understood because of mumbling and accents. They eventually promise someone will call you to "expedite" fixing the problem, but a week later and still no correspondence.
This is now two weeks since they lied about delivering the package to my rural address. (I was literally in the driveway for hours during the "confirmed" time of delivery). I also had previously given directions to the driver to complete another rural address delivery, and told him I was also expecting a package and gave him directions in person in advance. There is no excuse for this deplorable business practice and horrid customer service. Someone (s) needs to lose their job for theft.
Anne was the only employee working. She had lines of people on top of my 21 boxes (645 lbs) of things to ship! With trial and error she stayed as kind and as helpful as she was from the very beginning! Took us a very long time, I spent 3 hours in that FedEx trying to figure out how to ship this all cost effectively and correct, she made it wayyyyy better to be there. Anne deserves a bonus or a raise for how much she did bending over backwards for us and still getting all the other people in and out, satisfied! SHE STAYED PAST HER SHIFT AT CLOSING TO MAKE SIRE WE GOT THIS DONE AND CORRECT! 5 star employee! Especially with NO HELP
Justice was SUPER NICE! And helpful. I have pretty bad people anxiety and she made my transaction quick and seamless. 5 stars just for Justice!
I've been to this store many times for many different printing & shipping needs over the past few years, and have had nothing but wonderful experiences with the employees there. Super friendly and eager to help, they've easily resolved big and small problems alike! Highly recommend.