Florence Coffee Company, Stevensville MT

I bought four coffees and two go cups the day before Christmas, and when I got home realised my husband‘s quad shot Cappuccino was actually a latte. I’ve been trying to contact them for four days to see if I can get a credit for it and they have not responded to messenger, email, or the messages I’ve sent on their link they give in messenger, and when I tried calling them, it said the phone was disconnected. I really thought it would be a simple matter of them, apologising to me for the mix up and giving me credit for another cappuccino, but clearly I was wrong.

I especially like the way they do their menu. All the information you need is up there including sizes, how many shots of espresso, etc. I always seem to get good service and friendly service.

Really love when Kendall is working! She is so friendly and makes the tastiest drinks! Every lady at this location has been so sweet

Sad when your coffee is $8 frap and it tastes like burnt coffee I was going here 2 times a day wast of money. Hire people that know what tere doing.

Years ago was my favorite place to get coffee. Unfortunately the quality has really gone down hill, I wish it weren't the case, because I love local shops like this.

Last time I went I ordered the biggest blended coffee they make (it's $9!) and not only was the lady rude, but she made it iced instead of blended and refused to fix it. She told me I'd have to throw it away and order another one.

The coffee is too sweet and has a burnt taste to it.

As far as I know this is specific to this location, Lolo seems pretty good for the most part. I will not give them another dime though because of how this was handled.