Freshies Cafe, Bozeman MT

Wanted to like this place, but.

It was a miss for us.

First of all, $36 for lunch for two. That is two sandwiches, a bag of chips, a lemonade and a hot tea.

Second we were charged extra for a pickle spear that was supposed to be included with the meal. Why? Oh, because you added chips to your order, which you also paid more for.

Third, our sandwich and drink orders were made by separate people, and while that is totally understandable, our sandwich orders were called out and we had almost finished our sandwiches when we inquired about our beverages. Oh, hey they were just sitting up here at this other counter that you were supposed to know about.

While this mode of service is fine for most, it hit below the belt for us.

Freshies is a coffee shop that also serves food. Meter your expectations.

The vegetables in my sandwich were completely frozen and the bread had fallen apart/crumbled before I unwrapped it.

I just began frequenting Freshies over the last few months. I live close by but for so long I was put off by the name and I didn't really know what it was. The last two times I got to-go food I said "never again" but, out of convenience, I did and now I definitely will not be going back. I paid $25 including tip for a sandwich, cup of soup and a drink, no problem for a good lunch. My order was to-go. I placed my order with the cashier inside who rang me up and took my money and then gave me absolutely zero instruction on how or where my food was going to be placed when ready. I waited, waited, waited.nothing. I watched as other diners were grabbing the wrong food. The kitchen staff seemed unconcerned about the confusion and not one of them had a smile on their face. It was odd. Anyway, after waiting for my food for awhile I asked and was told that I was supposed to pick up my drink at one counter and then my to-go food would come out at the opposite end of the counter. Apparently my food had been sitting there. I don't understand why the cashier or the kitchen staff can't direct, speak up, call out order numbers, etc. It seemed beyond them to care. This also happened to me the time before. The soup, which was 4.50/cup, was extremely salty and had been burned. Garbage. The soup the previous time had uncooked and crunchy egg noodles in it. Also inedible. There are plenty of other places I can go that show they care about the customer experience and the food quality. I mean, how much does it cost to be helpful and kind?

We went through the drive through and service was fast. I ordered a breakfast sandwich and a decaf latte with oat milk. The sandwich was alright. I didn’t drink the latte until I got home and discovered I had received… warm oat milk. No decaf espresso. I’m not sure if the barista thought decaf meant no espresso or if they just forgot to put it in the cup. I ordered exactly like I always do at other places (Dukes, city brew, Starbucks, etc). If you need decaf from here maybe double check.

A little pricey in my opinion for what you get. Love the location and the bright cheery space, and I’ve had positive experiences with everyone working behind the counter.

Hidden gem! Coffee, smoothies, salads, sandwiches, soup, breakfast, and pastries - so many choices and all delicious!
plus there’s tons of seating, so it’s a great place to do work or meet up with people.

Delicious hot egg sandwiches on a snowy Sunday! Yum! Staff was kind and thoughtful with one celiac in the group needing extra precautions for gluten free. I loved the herby egg, others the bacon and egg.

Also enjoyed the golden milk latte - perfect combo of sweet and spice.

A rice bowl was bought but rice tasted old… was warm but everything else cold, bland and seemingly NOT fresh. Pleasantly told the woman at the counter. She asked if she could make another one but said it really didn’t taste good at all so I didn’t have the stomach for the same! Did not offer to help with anything else she could make or partial refund. In any case, would not recommend this place for lunch!

We go to Freshies at least once a week. Drinks & treats are delicious. Staff is friendly.

I like the food at freshies, especially avocado toast and turkey blt. The staff is great, very personable and pleasant. The coffee is great, too

Best iced tea in Bozeman! (And I'm a tea snob, so that's saying something.) Also love their iced scones for an afternoon snack on the patio with my pup:)

Delicious food and drinks. There’s a good amount of seating. Usually a good place to study but there is also a kids area that can make things louder.

Expensive for a dry bland sandwich. Burritos are pre-made. The recycling area is disgusting.

We love everything about Freshies. As neighbors, we visit often and are greeted by smiling and friendly staff. The food and drinks are wonderful. Thank you Freshies!