Helena Storage Units

Best storage units in Helena Metro. Safe, clean, and secure. Ignore losers leaving bad reviews because they didn't read their contract lol

Cleanest self storage facility I've ever used, it was built in 2018 so it's fairly new

I wouldn't rent anywhere else. Safe, secure and the management is THE BEST!

Well I was looking for a storage unit today Tuesday the 6th and I always base my decisions on good reviews but I seen a recent review of this company charging you for a month but not getting a month and In todays society that is wrong and that is not right in my eyes skipped over and found a wonderful place month to month

This business is just out to make a quick dollar. Rented a unit on the 10th of the month, was charged a full months rent and assumed I was getting a full month’s storage. Was locked out of the unit after the fifth of the next month and when I called to find out what was going on, I was informed they don’t prorate if you don’t start renting at the first of the month and I was being charged a $15 late fee on top of next months rental. I asked if he would waive the late fee considering I’d misinterpreted the agreement and he refused, said that was how the rental business goes. I’ve dealt with several local storage companies and never charged full price for 20 days of storage. Money hungry … plain and simple. Will be giving my money to a local company that deserves it, not a company like this.

Im giving three stars because the management seems to be exceptional. These units are clean and new, and they are very responsive to messages and knowledgeable.

But! Missing the two stars, because there is no gutter system on these units, so in poor weather, it dumps water/rain all over your head and creates puddles in front of the units. And also because there is absolutely no snow removal, and in a two-wheel drive vehicle, you cannot access these units in wintertime because of it.

I ended my rental agreement because the deep snow/slush/ruts were terrible, and they did not plan for a place to push snow/plow when building these particular units.

If my rating was based on management alone, it would have been a five star review.

Side Note: when I began using this unit, there was no signage for exiting the facility. There is a small green button to the left of the gate, and occasionally they tape up signage, but I was definitely locked in until “guessing” that I should try pushing a random small green button in a box. They should probably update to a metal sign that is secured so it doesnt come off, so their first-time tenants dont get locked in.