Hugh's Diesel & Auto Repair, Great Falls MT

I had Hugh's do an engine swap for me this last spring in 2023.
The work done has been fantastic. Hugh's also communicated with me after the work had been done to see if there was any issues. I was happy to inform them my truck runs like a new truck now.

My roommate took his van in to have a coil pack changed out and a new grommet put in on the exhaust. Surely you can get a day out of it if you milk your customer. Did I mention that it's a handicapped van with a hydronic ramp so he could get in and out? (He's wheelchair bound when he's not sleeping. Hughes had it a full month and had done nothing to the van. We went their on a couple occasions to check progress but he was either in the bathroom or at the hospital and we were told he'd call him. He never did. So today we went to retrieve the van after hours of trying to get a hold of them, they finally told us to come get it (no work was ever done). We found the gate closed and locked and the van outside. THE VAN WOULDNT GO INTO GEAR. We had to take off the engine cover and manually put it in gear. Never had a problem before. This is my friend's disabled van, he takes very good care of it and has it serviced regularly. All this is totally unacceptable. Very unprofessional. My friend is greatly disappointed. If they did not have the time they should have told him. They knew he is dependant on this speialized van to make his numerouse medical appoitments (which he had to miss several). And when he couldn't wait any longer and went to get it back, it's in worse shape than when he took it in.it's like they hid and wouldnt look him in the eyes. Shameful. VERY SHAMEFUL. I don't understand at all.

Worked on my exhaust manifold easy to deal with and professionally done highly recommended.

Stopped in Great Falls on my way to Alaska and wanted to get my Transit looked at just to make sure it was in good shape for the long drive. They checked all the important stuff and even gave me a loaner car to use while they were working on my van. They didn't try to sell me anything I didn't need and their customer service was excellent. I'll definitely come back if I ever need work done in this area.

These guys are amazing. They go above and beyond in customer service and quality work. I would recommend them to everyone!

We got stuck here on a vacation and needed to get home as soon as possible. Everyone there was amazing and nice. Just wonderful people. They helped get our parts faster and just over all very professional. If you are ever having car trouble Hughes is the place to go!

Replaced the clutch on my import at 1/4 of the cost Midas wanted to charge and provided 10 times the customer service! These guys were fantastic!

I have had both vehicles in for service/repair on numerous occasions and have always been treated well and the staff always knowledgeable and prompt. My service today for lube, oil and filter and 4x4 auto hub complaints was addressed promptly and after replacing some vacum hose Jake had it working like new again. Great service begins at the front desk and continues when you drive away. I highly recommend Hugh's and Staff for all your car and truck needs.

I had a minor issue with my truck.
I called the shop. The office lady was nice Hugh showed up just when I needed
Quick fix and I’m back on the road
Good job. Thank you

Turbo Boot repair on RV
"Great service and super friendly folks. "
Hugh answered on a Sunday after hours…knew what the problem was Monday by 10: 30 we were back on the road.

Thanks so much!

I was having issues with the brakes on my pup trailer, he came out and fixed my problem at a fair price. I will use Hugh's again.

22/10 Fantastic! Had an emergency. A tougher problem. Hugh's was fast and thorough. Very fair pricing. If I become local Hugh's would be taking care of all my cars. (Hmm "when. " It is possible.) My highest reccommendation.