ICONIK, LLC, Chippewa Falls WI

Amazing customer service.
Thankfully remote help also.
Phillip always backs his work and uses the best equipment.

Fast turnaround on my PC that died on a weekend. Would recommend to anyone.

Outstanding product, exemplary customer service. As an engineer I am not computer illiterate, but I wanted something for my FAMILY at a price I could afford with zero hassle. I wanted something fast with longevity. I wanted OPTIONS and opportunities for upgrade. I wanted something I could turn on and give zero thoughts to the performance when I needed it.

ICONIK delivered.

There's something to be said about a CEO who has a degree in English. Communication was clear, constant and very professional. With the ability to cater the information to the user, I received a CUSTOM users manual to show me where and how I could upgrade the system myself in the future, should my son need it for school or my wife need it for work.

What impressed me most was the methodical construction. ICONIK, at my request, provided updates as the computer was built (it only took a week after I ordered it). ICONIK didn't hassle me- just professionally kept me in the loop. Details about the component level testing impressed me- you would think they were building something to go on orbit. The last picture i received prior to shipping was the system-level stress test (the final gate to pass prior to shipping). This was not only exciting and cool to see, but it provided me confidence in my investment. After I received it ICONIK followed up to ensure I was satisfied and even answered a few questions.

If you are like me and don't want to waste your money every 3-6 years on a desktop from a department store, and you don't have the time to research every single component, ICONIK is right for you.

I provide IT support for the US Marine Corps but when I need work done on my computers or new components, I turn to Phil from Iconik PCs. Through him I configured a desktop build for my mother so that she would have a reliable computer for long term use. Additionally he has refurbished a couple of laptops for me, including one that my dad uses on a daily basis. Since he is local to them, I know that if they have any issues, he is able to help them. My personal gaming computer he did an overhaul and upgrade for me and I have not had a single issue with it.

Anytime I am looking to upgrade my home network, I turn to Phil to find out what Iconik is running at work. And then I order through him to make sure I get products that are tested and free of bloatware and already configured to meet my needs. He is always willing to answer my questions and has never steered me wrong with my decision making. I continuously recommend him to friends, family, and coworkers for ordering computers or if they need help with existing systems.

I bought my computer in spring of 2016 and it is still running like a champ. Working with audio and processing, I need it to run without lagging as I apply workloads on it and it has handled what I’ve thrown at it so far. Great work.

I have used Iconik PC for hard drives for my on site image storage for my photography business for years. Every time I need to add more storage Phillip goes above and beyond with customer service, expertise, and quality products. Iconic PC is always my first call for my computer needs!