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Kenny Simpson Nissan, Helena MT

Address 3135 Prospect Ave, Helena, MT
Phone (406) 442-2886
Hours
Monday8:30am-7:00pm
Tuesday8:30am-7:00pm
Wednesday8:30am-7:00pm
Thursday8:30am-7:00pm
Friday8:30am-7:00pm
Saturday9:00am-6:00pm
Website www.kennysimpsonnissan.com
Categories Nissan Dealer, Car Dealer, Car Finance and Loan Company, Car Leasing Service, Truck Dealer
Rating 3.1 17 reviews

Kenny Simpson Nissan reviews

17
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Ralph
August 31, 2023 6:18 pm

We have nothing but good things to say about this dealership they have been great the service dept is awesome thanks guys keep up the hard work

Raney
August 28, 2023 7:03 pm

Kenny Simpson said they had the vehicle I wanted and they didn’t. When I got to the dealership, they said they could get one to Helena for me but only if I signed a lease. I said “no” and was hassled for it, and one of the car salesmen said I should have brought my dad along so he could talk some sense into me. (Never mind that I have an education and good paying job of my own). I ended up going to Missoula Nissan… they got me the pickup I wanted, gave me an awesome deal on it, and treated me with respect.

Now I’m receiving mail from these dillholes with the sender address mimicking a relative of mine. It says the mail is sent from a “M. Hatten”, but I open it and guess what, it’s Kenny Simpson wanting me to trade the pickup that he wouldn’t sell to me! What a sleezy, deceptive, annoying tactic.

I hope Kenny Simpson has the day he deserves.

Shannon
August 03, 2023 4:39 pm

Scott and Jason were great to work with. They are personable and provide good information. I appreciated the transparency in pricing and financing and not feeling pressured for any add-ons or up-selling. Overall the entire team was enjoyable to work with; I will definitely recommend them and be a returning customer.

Nona
July 25, 2023 6:31 am

Just bought my second car from them. I was treated with the utmost respect, they listened, and got me into exactly what I wanted! I will undoubtedly be back! I love how community oriented they are!

Leah
July 23, 2023 10:40 am

Good dealership to work with, they make things as hassle free as possible. The service department was great and the employees in the title shop are some of the best! Thanks Suzi, Ken and Dani!

Cynthia
July 21, 2023 8:22 pm

We bought a truck from there, my son bought a new car from there and my daughter n law bought a car from there, my Husband is a car and truck man, we always tell people if you're looking for a good ride that is the place to go, and they host car shows and do a lot for the community. Highly recommended

ken
July 21, 2023 4:57 am

Best sales experience I have ever had! Highly recommend these guys for all your vehicle needs.

Trevor
July 15, 2023 4:13 am

Horrendous customer service, service department never answers, and definitely doesn't call back when you leave a message. Would recommend any other dealership in town

Celeste
July 11, 2023 12:56 am

The sales team was great to work with. They made the buying process very easy! And I would highly recommend the dealership

james
July 04, 2023 4:27 am

Easy to work with. Fair. I just bought my 4th cat from these guys and I don't feel tooken advantage of. I highly recommend Kenny Simpson Nissan

Katelynn
June 20, 2023 3:15 pm

Saw that they had a special promotion going on online that says your job is your credit blah blah blah so we got a voucher for it. We showed up and they wanted $6,500 down for a 2018 even tho on the voucher it said $1 down and no payments till september, good credit bad credit doesn't matter. My boyfriend has a really good job and gets paid good money and was willing to do whatever as far as payments go. We drove 2 hours to come look at a car and drive away in something. They did not do anything that they stated on the Ad that was publicly posted on Facebook. We not only wasted half our day but also a lot of gas to come here. Very disappointed

John
May 22, 2023 7:39 am

The worst car shop I have ever been to I would not recommend this joke of a place to anyone they are rude and should not be in business they areto car dealership

Mike
May 21, 2023 9:25 am

I don’t leave feedback typically but my recent service experience was the worst I have ever had. After my truck had an issue I took it in and was told that a part was needed and it would be covered under warranty but not the shipping if I wanted the part for the weekend so I agreed to pay the overnight shipping charge so my truck would be useable to tow my trailer for the weekend. After not hearing back for three days I called several times and left messages with no response. I went to the dealership to ask because I was needing to leave for the weekend. I was then told they would check and the service advisor told me that they don’t know when the part will be available it could be a long time. I didn’t understand because I was told they could overnight the part originally. She told me that I could call corporate and see if that helps. I should not have to call corporate and I should have been informed earlier in the week so I could have found a different truck. The service manager has never one time returned a call for any service question I have had. I would definitely check with other dealer ships before using Kenny Simpson Nissan.

Wendy
May 10, 2023 3:34 pm

I was able to make an appointment online and bring my car on pretty short notice. I had some questions because the car is new to me and the service department was awesome and adressed all my concerns. And they washed my car for me, which was an added nice surprise!

X wolfieX
March 02, 2023 7:33 am

First I'd like to start out by saying I gave Kenny Simpson Nissan a chance to make things right with my vehicle. Unfortunately they don't inspect their vehicles before selling them. I was charged to clear codes after having the vehicle for less than a week. I was sold an AWD vehicle with 2 different sets of tires with different treads even though that makes it unsafe to drive. Also got the vehicle detailed from them and that was a joke thanks Howard. I brought my concerns up with the dealership guessing that these things may have been over looked during the sale process and to see if they could make things right. I was told they don't inspect their vehicles and that since it came from another dealership out of state they're not responsible for the codes and tires or even an inspection. I'm still waiting on a call back to see if I can get an owners manual and another Fob from Dave and I'm also still waiting to hear from Kenny Simpson. I wouldn't recommend them to anyone. For a dealership that says they strive for the highest standard, they definitely didn't.and don't. If you're looking for good customer service go somewhere else.

salina
March 01, 2023 1:44 am

Terrible place to buy a vehicle! The day of actually buying the vehicle goes pretty well, but everything that comes after is awful! The customer service is hit or miss, they will just clear a service light to make it shut off instead of actually fixing the problem. I will never buy from here again!

Cameron
February 14, 2023 7:04 am

Car dealerships who send out gambling mailers are the worst of the worst, in my experience. Shows a high degree of comfort with deception. Lame stuff, really

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