NAPA Auto Parts - Dyna Parts Inc, West Yellowstone MT

Great customer service! I was helped by Trent the manager of the store, and he treated me like family!

Great store and wonderful Staff. We had a headlight go out on our Chevy Colorado. My husband was unable to reach the light to change the bulb. The man working (sorry not to get his name) came out, and spent quite a bit of time helping my husband get it fixed. Great customer service!

Needed new brakes and rotors. They supplied what we needed to replace. We did the work right on the side of the road!

They deliver to canyon, old faithful and Mammoth. Working in Yellowstone and needing engine parts they definitely came in clutch. Definitely pricey but when you're in a pinch.

The guys at Napa were great. They let me use their OBD2 tester. I realized I had a bad ignition coil. Unfortunately they didn't have one and weren't going to have one for a week. I needed to get my car fixed to get back in and navigate my way around Yellowstone somewhere and then head home but I ended up going to O'Reilly's about 87 mi away and coming back to Yellowstone and finished my adventure and then I went home. Put a great time. Check out Yellowstone when you're done checking out! Napa

I'm so fortunate that Napa has a location in this town. The last three times I've gone in there they have been more than helpful and gotten me everything I needed. They have ordered parts with me multiple times just in case and then sent it back because I did not need it for no charge. Customer service was 10/10 and all of the employees of this location are knowledgeable and willing to help.

Found ourselves with a dead alternator, and the guys at the shop were so helpful. They overnighted one in from Bozeman for us. Very knowledgeable and great customer service. An exceptionally staffed store.

Friendly and knowledgeable staff. My toddler had just fallen asleep, and they were kind enough to send someone out to watch her while I ran in for one item.

I ordered parts here for my rv and they said they would call me the next day when they arrived. I called at least 6x since I am 40 mins away and didn’t want to drive there if the parts weren’t there. No one ever answered the phone on Fri between 9-10: 30 am. When I got to the store I asked the guy at the counter what their number is just to confirm that I was dialing the right number. When I asked the guy why he never answered the phone he said he’s been busy all morning! Really? Cmon. Never had an auto parts store not answer the phone for 1.5 hrs after 6 calls.

Best experience ever. The manager, who was working alone, went out of his way to take care of us. We arrived shortly before closing with a bad battery. He came out and tested it for us and then when we learned that the battery was bad, he loaned us the tools to swap it out and he made sure to give us our AAA discount. Also helped take care of a burned out headlight. He went above and beyond (even after he closed) to make sure we were taken care of and got back on the road.

The staff was very helpful and professional. I would highly recommend this auto parts store. They also installed a set of windshield wipers for me.