Petco, Billings MT

I have been to this store twice and sadly received poor customer service both times. Nobody at register.had to wait a long time before someone came. Employees not friendly. Will most likely not return. Can get same products at Petsmart. Good work ethic and good customer service hard to come by anymore.

Because of the TOP NOTCH customer service I received from 3 employees! I live in Billings MT. Kat helped me decide on specific brands of cat food which was in great detail which I appreciated so much because I have 2 cats with special requirement. Judy and Christy were SO AMAZING during check out and helped me save money while explaining the premier plan for my cats! I can honestly say, I believe this is the best customer service I have ever received and I am 64 years old! WAY TO GO Ladies! And THANK YOU again for making me feel valued and going out of the way FOR ME! Sue Davis Sherman

I take my 3yr old to Petco once a week to visit the animals. We met a sweet employee, I think her name was Natanah? She told me but I have mom brain so I can’t remember. Anyway, she was in the aquatic section and took the time to show my daughter how she releases the fish into the tanks, taught her more about what they eat, and just more fun stuff about animal life. I SO appreciate her taking the time she did to teach my 3yr old! Thank you so much. We will be back every week.

Y’all shopping at this place and it’s no different than PetSmart. Actually PetSmart is better because they price match.

Also putting a big box pet store next to another and eliminating the local businesses that have been here is tough to swallow.

Not impressed, terrible location

I am more than happy that we have a Petco in Billings, Montana! Finally! I love their dog toys, and I absolutely Love that they have saltwater fish supplies!

Got both of my huskies groomed by the lead groomer here not only did she do absolutely amazing (they were so soft and smelled so nice!) but while waiting to pick them back up I shopped around for a bit. They have such a wide variety of pet nutrition products available! Which is very nice since lovable pets went out of business. (And petco is a little cheaper too) will 100% shop here for all my animals needs!

Had to track down someone that worked there to pay for my product. The line was long and people had been waiting some time.

I’ve never been here, but I’m putting this review here because I plan on going. Looks cool tho lol. Hopefully it’s better than what that lady reviewed.

I believe his name was Anthony, he helped me get everything I needed for my tank, and I got a larger one than originally planned! He was so helpful and knowledgeable. Since then I’ve bought my fish from them as well. Wonderful experience!

Just wasn't impressed. It did have a few things that petsmart didn't. But the staff wasn't as friendly as petsmart. The gender neutral bathrooms are disgusting. Urine all over the toilets and floor. As well as toilet paper. Staff was told and didn't seem bothered by it. As a woman I won't be shopping here. Not going to feel unsafe when using a bathroom or use a nasty one. Even walmarts bathrooms are kept much cleaner and still have bathrooms for each gender. Male and female.