Set in Stone Design, Missoula MT

Beware! She cancelled my order 5 days prior to installation without any conversation with me, for no good reason! After 3 months of work on this. I spent way too much time emailing because she wouldn't respond or the communication wasn't complete. Only the first phone call to get me to her shop was allowed (1 star). I had to email her twice just for a bid. I had to wait until 2: 30 for 10: 30 appointment with the fabricator. Mondays were too busy for her to respond. I had to threaten a complaint to BBB in order to get a response to her last email dumping me. Rather that taking responsibility for her actions she misused her power telling me "until I received your email yesterday, I was leaning towards trying to proceed with your project so you got what you wanted and had a kitchen, however your email yesterday states you still want the quartzite but you proceed to threaten us with complaining to the Better Business Bureau and a bad review. " She knew I was in a serious situation where I had to get out of a current living space and move into another and this stone was the only thing left to do. She withheld it from us even though we did everything she asked.unethical! She also did this right before Christmas. We also heard from the fabricator that we were getting remnants even though she charged us slab pricing. All the emails alone over three months cost me so much money in wasted time. Polson Stone is GREAT! They responded to my phone calls, gave me an estimate right away and got my job done in two weeks. Polson Stone has a great facility/machinery/plenty of great help, they did a great installation.all hassle free without tons of email communication since they respect their customers time and needs.