Verizon, Dillon MT

The staff was incredible! Extremely knowledgeable and friendly. They accomplished what I needed quickly and effectively.

The manager is absolutely phenomenal. Amber went above and beyond to help is when my phone broke. She helped us through the whole processes and helped us get exactly what we were after. I would highly recommend coming in especially in an emergency.

Had a wonderful experience purchasing a new phone and accessories at the Dillon branch. LeeAnnah (spelling incorrect) was fantastic. Very personable and helpful.

Leanna is phenomenal! She was so helpful and accommodating of my schedule and quickly got my phones switched over. It was fun to catch up with her, too!

I was out of town and thought I should look at a new phone since I had time. They were very good about explaining options and recommending changes to my plan.

Alicia is the best! We have recently upgraded two phones and she was really helpful and efficient. Made the process completely painless and is very knowledgeable!

Very helpful. Customer service has been top notch the last 2 times I have needed to come here.

Kiya was very helpful and KIND! She informed me of an huge deal that was waiting for me. Though it cost me a little more than I expected that day, it was well with it and I saved $800! We need more customer service reps like her!

Alicia & Kiya made my phone upgrade the most pleasant experience I’ve had with a cell phone store. Friendly, efficient and knowledgeable.

Alicia the store manager is awesome! Always goes above and beyond to make sure you’re taken care of and all your needs are met.

One of the worst buying experiences of my life. Walked in to buy a new I-Phone and 90 minutes later was ready to walk out, cancel my 20 years of Verizon. I was promised my phone was activated. When I arrived home the phone wasn't activated. Now started the journey to Verizon Customer Care the equivalent of Dante's Inferno.
Verizon Customer Care goes to 7: 00 p.m if your problem is resolved you unceremoniously are disconnected. So it goes.
At the Verizon store the staff is all very nice. There were quite a few glitches which are never anyone's fault or responsibility. Just a world of delays and malfunctions that you get to pay for.
They don't take checks, they charge you for using cash so have your credit card ready. I end up a story line for Kafka.
Will I tell people about my experience - Yes
Will I tell people not to use the Verizon Store - Yes
Will I ever go there again - absolutely not.

Alicia was really helpful and made my phone upgrade (that I was dreading) a pleasant experience. Kiya was also friendly and helpful. Great staff!

Both of the ladies in the store, were more than helpful with getting me taken care of and getting my business acct setup.