Wells Fargo Bank, Kalispell MT

I can not get a hold of my local bank in Kalispell. Their number goes to the national Wells Fargo. Customer service is gone. I need to get a hold of my bank and the national one can’t even get a hold of them. They have the same number I have. Super frustrating.

I walked into this wells fargo today and stood in line with no other customers for 10 minutes while being ignored by both clerks until someone pulled into the into the drive through and catered to them. I'm never going back to this branch.

Every time I have been able to avoid talking to a teller I have had the best experience through wells fargo. But everytime I have to deal with someone on the phone, in the drive thru, or in person, I end up running in circles for weeks.

Usually I like wells fargo because I'm able to accomplish everything I need online instead of having to deal with tellers. Recently, my card pin stopped working. I was told I would be able to change my PIN at an ATM which didn't work. Then I went through the drive thru and was told I needed to see a teller in person but that I could drive around right then. I decided to do it a different day, but they failed to mention they are by appointment only. Plus, no one at the branch, at the time I showed up, had the ability to change my pin even though they had time to see me.

Nice staff, convenient location and never too crowded. Be sure to enter from 3rd St not 2nd or you will have to loop around though.

I do not hold a high opinion of Wells Fargo Bank. I closed my accounts. Cruddy interest rates, rude tellers, and the online banking app is a joke. I don't recommend.