Aarya Hotel By Niagara Fashion Outlets, Niagara Falls NY

This is a hotel? Nope, its a joke. Very close to the road and as such, very noisy, good luck sleeping. The rooms are TINY, extremely dirty, have a look under the bed once, and you will run away from this place.

Walls with holes, bed with smell, bathroom dirty. Stay away!

If I could give them zero stars I would. The staff is rude and does not stay in the office overnight so if something goes wrong not sure how they help. We arrived with 2 kids around 1: 45 am and there was no one to check me in, it also said no vacancy on the door. Stayed outside for about 30 mins and no one came. Our reservation did not mention that after a certain time the owners ans workers go home for the night. Ended up staying at a different hotel and paying more money. Called and asked for a refund was told out of $400 they would refund 149. So my kids vacation was ruined and we had to cancel a lot of outings.

If I could give them zero stars I would. First off it looks on the outside like the bates motel. The staff does not stay in the office. Overnight so if something goes wrong not sure how they help. I arrived from 7hrs away and there was no one to check me in. Stayed outside for about 30 mins and no one came. Ended up staying at a different hotel and paying more money. Called and asked for a refund was told out of $400 they would refund 149. When I said I will have to post my reviews The woman on the phone said "do whatever you want but that ont effect them" So my kids vacation was ruined and we had to cancel a lot of outings.

Horrible, did not stay after looking at the room! Bugs, strong cig odor, bed appeared as if someone had laid down on it! Sketchy ppl hanging around out front of rooms made me very uncomfortable as well! Manager would not refund $$ when I went back to office after 2 minutes at the place! I wouldn’t recommend staying here!

Nice room. Comfy bed. Everythings cleaned.but dont leave nothing valuable laying around. And leave cause the short mixed girl maid will rob u.i didnt request for my room to be cleaned and she waited for me to leave and she came n my room and stole my money. From underneith my deck of cards.

My daughter spent the night here with a few family members and came home this morning covered in bed bug bites! She woke up at 4am with bed bugs surrounding her! Your hotel is disgusting! Shame on yous!

Average clean and only good part was three separate beds. Rude staff and over priced. Very Disappointed

Kind of a weird experience. Clean but there are cobwebs in the corners, staff friendly but knocked on our door a few times before check out to ask us when we were leaving, great location close to the falls but tiny.

Best customer service, nice and clean Rooms.every thing is available in the room.perfect parking, swimming pool.fresh and tasty breakfast.

Ok for a quick stay.nothing fancy.mediocre breakfast.if you get it for cheap price.it is an okay option

Ran out. I wish i had read the reviews before booking. Room 102 smelled like vomit when we complained the man said it didn't. He sent two men to check they also said it didn't. Obviously they were lying. The room reaked. They gave us febreeze, ok fine. The following morning i went to shower and saw a cockroach in the tub. We packed our bags and ran out. Note there is no point in expressing any concerns they don't care and will just deny. These are not honest people.

I stayed two days no show for a room service, when complained they changed towels only.awkward.breakfast room is small take food to your room or eat in the hotel office.shops all-around good location

Very nasty, there's very little for breakfast, not worth staying here, I'm not sure how it's getting such a good score, but I will never ever stay here again, I don't think it's even a good location.

Pool had patches of scum; room the size of a supply closet; dark colour scheme made room seem smaller and depressing; lack of adequate hosting space for breakfast, owners not interested in customer service. Save your money, go somewhere else.

Not clean bedsheet, swimpool is small and isn’t clean so expensive for this service. I put some pic about issue

This place is like a chocolate covered strawberry that when you bite into it, you find out it’s rotten. The rooms look nice - but they have leaky ceilings, small stains on the bedsheets, toilets, curtains, etc. Even the reception area had a leaky roof. Our room door doesn’t lock! The “pool” is a sad excuse of a tiny moldy shallow hot tub.
Also the exterior if the place looks shady. They only have 1 entrance/exit, so only 1 car can go through. It’s 15 min from the Falls.

The hotel wasn't horrible. Or at least it wouldn't have been if every single time someone moved upstairs the floor hadn't creaked horrendously. And somehow in the tiny hotel room, someone was constantly walking around in the room above us. From 9pm-12am and then again from 5am-9am. So. Sleeping wasn't the best.

Hotel wouldn't have been terrible if the whole upstairs would not have squeaked every time anyone put even the slightest bit of weight on the floor.

This is a very nice place to stay in Buffalo NY. They have comfortable rooms and an open dining room next to the lobby. There is fresh coffee, tea preparations and donuts in the lobby for guests.

They offer good prices and clean rooms. The breakfast room was nice with many options. They also have a pool that I didn't use. My room was close to the street so it was a bit noisy.