Acadia Canna & Kratom, Penfield NY

Rocco was very helpful and knowledgeable. He was accommodating with my questions. Thanks, Rocco!

The staff is very knowledgeable and helpful.not your typical smoke shop. The atmosphere is calming and relaxing. Highly recommend.

The 2 brothers who helped at the Penfield location were very patient and knowledgeable. We appreciate the good service

The Salesman was super nice and informative. The store is very neat and clean. I really like that they have a lot of products. The only thing I think they can improve is, have more flower products to choose from. Other than that, the place is great.

I adore Arcadia! The staff is incredibly knowledgeable, friendly and kind… even the 4 legged employee! Great product with consistent results. Also the cookies and brownies are yummy. This is my go to joint for cannabis and other feel goodies.

I've never been treated so horrible before in my life when I've talked to a place like this. The one on Monroe Ave is better and nicer.

Every time I visit this place it is such a wonderful experience! I’m more of a kratom user and they have been so helpful in educating me while trying to get the proper product for me! They are super passionate and educated about every item they sell! I highly recommend them to everyone out there! I’m

Are you opening Irondequoit, every day it's another day closed. Maybe put something on the website so your returning customers know what's going on.

The staff is always friendly and knowledgeable, and the products can’t be beat. Love this place.

Rocco was very knowledgeable and recommended products for my specific situation. I will be back.

Rocco’s always been super helpful and remembers us each time we come in (even at different locations!) and always has great recommendations and deals! We love coming here and highly recommend it to any of our friends whenever they’re looking for a place.

Rocco was very knowledgeable in the information he provided me. He had a calm personality and answered all of my questions with ease. I started coming to Acadia during Canal Days and honestly, I don’t think I will be going anywhere else for my weed. They have always told me the pros and cons of what I’m looking at, making tasteful recommendations based on what is best for you, and all around being helpful with the experience. Smoke shops < Acadia, I promise you’ll never go back to a smoke shop after buying something from them.

Each location from East Ridge to Victor has been by far the best experience I've had in any retail atmosphere.

First time I've been there and the customer service was excellent and extremely helpful.
I would highly recommend this store for others

Friendly knowledgeable people.

Visiting again 01/12/23… best service anywhere! I go in and not only to I make great purchases but receive useful information regarding products sold. My score A+

Everything you need and more.
The staff is super welcoming, and very eager to help answer any questions you may have.
Sebastian is who I spoke to, and I can't speak highly enough.

I love this company. Employees are very polite and easy to communicate with. Prices are the best I've found so far.

This place used to be great. Now they’re money hungry and growing way too fast for their own good. The prices are going through the roof and the money is being used to open more and more stores and to pay rude employees (like that woman in webster) …pretty sad. You’re better off sourcing online! Greedy…

These guys are awesome! Super friendly service and pretty good prices. Totally beats going to the Westside any day. See you soon!