ADH Group Home Improvements, Queens NY

Two splitters of size 12 units was suppose to be installed downstairs on the basement and it wasn't done.
I called Juan the salesman and reported this issue stating it was still freezing, what happen was they installed the size 9 unit instead of the 12 unit for a very large 2 room.
They came and took only one and replaced it with the 12 the other was not replaced. It's still freezing in the other side. I reported this issue and text this to Juan who refuses to answer my text. When I got into a heated argument with Juan who refused to do anything about this issue.
The words that he stated was.
"I'm a Columbian from Queens "
I took this as a Threat!
I do not want to deal with this people,
But I'm dealing with this issue with my credit card company. It's scary when you dealing with such people and company! I rather tell the truth than getting 50.00 credit card from Amazon.
My mistake was that i should had pick a company that Con Ed has listed.
And I didn't have to paid the whole 19,000 dollars under a credit card.

I like that ADH is very communicative. It was a seamless process and experience getting our new hvac system.

Expect nothing but respect and punctuality from their crew, and the office is always on top of any question or doubts that you could have. I will definitely recommend this company to anyone.

ADH group has done amazing job with my roof in 2021 and replaced 10 windows few days back. Christian, Filipe, Carlos and back end office Cathy has followed through from start to the end. I will have few more projects lined up for ADH group and will them refer to friends and family.

My experience with this company wasn't a very pleasant experience. I had windows installed in my home and there was too many issues involved. I had to remind them over and over to don't forget the insulation around the windows. Now the front of the house is cold in the mornings and winter is not even here yet.

ADH Group Home Improvements was very helpful in converting our home to central heating/cooling. Customer service is top notch!

I was looking for a reliable company to get a project done in my house. They were one of the few contractors who were licensed through conEd for a mini split installation. Carlos & Sam did a fantastic job explaining to me the advantage of mini splits systems and why they were more efficient than any other heating systems out there. Therefore, I decided to trust them with the project and they were very reliable, professional and dedicated to get things done from beginning to them. Therefore, I highly recommend ADH to anyone. They are the best!

August 29,2023

My back door is beautiful. They did a great job and cleaned up. Thank you Phillip and crew.

10/26/2023

I also had siding installed it looks good. I need them to fix the siding on the bottom of the door that they installed because there is a nail head coming through (update: we spent $83 to fix this ourselves as we don’t want to deal with these people again). They cleaned up but it took them 11 days to pick up their left over material. There was a miscommunication in the quote I was given and I was charged an extra 2,800 for removal of the siding and a dumpster that was included in the original estimate but now that I found the original estimate, in writing, I am working with ADH to resolve the issue and I am hoping that I will be happy with the outcome.

Update ADH is saying that they had to remove 2 layers of siding (not true, they only removed one layer from the front, side and back bottom and did not remove from the top back as agreed upon) they then claimed that the layer they removed was heavier than vinyl siding and expensive to dispose of. They only filled 1/4 of a dumpster and did not want to refund my credit card the $2,800 after I showed them the written agreement and asked since the estimator and then the supervisor that came the day before the project, why did they only say something when they arrived at 3: 30 pm to start the project (bate snd switch). My credit card is dealing with them now.

Very impressed with the work performed. Admittedly, I was a bit nervous at first because of the steal in price and unmatched professionalism! However, Carlos and the company went above and beyond to ensure top shelf customer service and to ensure that the work was completed with excellence. We are satisfied customers. Only tip would be to provide workers with translation support, as there was sometimes a language barrier when trying to communicate.

ADH group did an excellent job on my home by Installing a brand new Roof and Ductless mini splits. Work was neat and done on time workers were polite and respectful as well

Customer service was great. Courteous, knowledgeble, no high pressure to buy, on time, call before appointment time.

I was thrilled with your company and haven't stopped talking about it ever since. They worked quick and effectively and for a good price! They had replaced my roof and they did an amazing job. Very nice people and good hospitality, will definitely be using them again and recommending them to my family and friends.

The personnel for the company were very courteous and responded on site when promised. The work performed was very neat and clean. A very fair price.

Great work and amazing work ethic! Very professional! Did exactly what they said they would do and got the job done flawlessly! Will definitely be using them for more jobs in the future!

First of all I was looking for a company who will finance my flat roof. I am beyond thankful to have find ADH Group.
Extremely professionals, Wendy explained every details of the process and then Kathy was awesome by sending me pictures as I asked and keep me informed of everything. The guys did and amazing job, everything within the time frame, very clean, professionals. My roof was done in two days. I highly recommend ADH to friends and family and I will use them again on my next project.

They did work on my heating and air conditioning units. The work was impeccable and they finished it on time. The staff was very friendly, and they assisted me step by step during the process at all times. One of the things I also like is that they offer financing.thank you ADH GROUP for your services