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Alamo Rent A Car, New York NY

Address 743 Broadway, New York, NY
Phone (888) 826-6893
Hours
Monday11:00am-8:00pm
Tuesday7:30am-6:00pm
Wednesday7:30am-6:00pm
Thursday8:00am-6:30pm
Friday8:00am-6:30pm
Saturday7:00am-5:30pm
Sunday9:30am-8:00pm
Website alamo.com
Categories Car Rental Agency
Rating 5 10 reviews
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Alamo Rent A Car reviews

10
Sort by: date highest rated lowest rated most helpful
Raquel
April 30, 2022 9:11 pm

My favorite car rental. I will not rent from anybody else, if there are no cars available, I just won't rent one.
There are professional, friendly and the cars are new not like other rentals where the cars are a old the cars here are well taking care off and they are attentive to your needs. I love Alamo car rental in Astor Place NYC. Is the best.

Jeffrey
November 26, 2021 3:30 pm

The two woman running the front counter were amazing. So friendly and helpful. Best rental experience I’ve ever had.

Adam
September 10, 2020 1:09 am

After my experience at this location I felt inclined to leave a review (I NEVER leave reviews.) The staff here are top notch! Jake and Jake were incredibly friendly and very accommodating. I mentioned that I was going to be driving with a dog crate and they went as far as to fold the back seats for me before bringing the car up to me. I highly recommend using this Alamo/National location when you need to rent a vehicle.

Dana
August 03, 2020 5:12 am

This may be my first-ever review but felt it was necessary. The folks at this location need a shout out because their customer service is incredible. Car rental spots are usually terrible to work with and typically take advantage of you. This was not the case at all at with this location. I will always use this service as long as the same people are working there and will recommend to anyone I know who needs to rent a car.

Zoe
July 14, 2020 8:47 pm

Far and away the most positive experience I’ve ever had renting a car! The manager was super helpful, I was upgraded and on the road in under 10 minutes, highly recommend!

Bart
May 17, 2020 12:29 am

I almost never leave reviews, but this was one of the best rental experiences I've had from any rental company. Mason, the branch manager, personally emailed me after I returned the car to ensure I had no issues or problems. The staff at the location when I picked up the car was easy to chat with, wasn't pushy, and didn't try to upsell me on an 'upgrade' or other equipment, like GPS, etc.

Overall, excellent rental experience and would definitely rent from again. I used to be an Avis fan but this experience may have converted me.

Vojtěch
April 16, 2020 4:21 pm

Very friendly staff. Great experience, car we got had very good specification. I would definitely recommend this rental place!

Falk
April 09, 2020 12:05 pm

Amazing customer and car experience at that station. I do not know why all the other car rental locations (Alamo and other) can not reach that level.

The staff is quick, transparent, super friendly AND helpful. Never had this experience before. Thanks to everyone running that station. Great team

Tyler
January 24, 2020 5:48 pm

Best location ever! Everyone is super friendly (of course you should approach them nicely as well). They will work with you 100%

Adrain
December 20, 2019 3:31 am

The service received from the agents at this location is above and beyond! They make me feel welcomed, and i'm in and out on a matter of minutes. I've used this location twice this year and will be picking up tomorrow again.

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