Alpha Casting, New York NY

Alpha casting has been a lifesaver the last few months, betty and her team are just amazing. I highly recommend Alpha Casting to anyone that needs high quality casting done right!

The best caster in New York.

Fast service and excellent quality casting.

I highly recommend using alpha casting for your casting needs.

I’ve been using a Alpha casting for many years now and I’m very satisfied

Horrible communication, avoid if you can. Sent over a job (two platinum rings with very simple designs casted and polished), never got a confirmation that they were working on the order. Had to call multiple times to confirm. Was promised that I could pick up the finished pieces three business days later. After three days I call in the morning and get told that they'd probably be done by the evening and that they'd call me. They did not call. The day after I call again, they tell me that they would get the job done that day. I waited and called the next morning. I am told the ring is done so I head down to their shop. I arrive and the ring is not ready. I have to wait almost two hours and then I can pick up the rings. The quality is fine although one of the rings has a tiny ding. However, I am being charged about 15% more for material than the rings actually need - supposedly the difference is lost during polishing.
Then I notice that I made an error with the sizing. I tell them that I need to get one ring re-cast. They tell me they can use the material from the old ring. I ask if they can complete the job within one week. The lady assures me that it wouldn't be a problem. I sent over the new files and ask for confirmation. I don't hear back until I call a day before the planned pick-up. Now she tells me that the job hasn't been started yet because someone is sick and wont be back until the week after. In short, the ring won't be done by the time I need it. And they didn't bother letting me know that they wouldn't be able to meet the deadline. Lady gives no apology, just excuses. Competitive pricing but bad attitude from the reception lady and overall horrible communication. I guess you get what you pay for.

Very kind and professional people Same day casting loved

Fast, clean and very reasonable prices! Recommend to manufacturers
A. Sengul Jewelry llc. Brooklyn NY.

I've been working with them for long time. I do appreciate excellent service they are providing all the time. The best.