American Star Contractor, White Plains NY
Address | 77 Lafayette Ave, White Plains, NY, United States |
Phone | +1 862-294-9990 |
Hours | 6:00am-11:00pm |
Website | www.americanstarcontractor.com |
Categories | Roofing Contractor |
Rating | 4.5 8 reviews |
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American Star Contractor reviews
8We had them over to give a free estimate for a possible leak. They came over right away and we were told we had a cracked drain pipe but that the bigger issue was that we needed a new roof. We bought the house recently and our inspection report assured us we had another good 10 years on the roof. We decided to wait and get a second opinion. When we told American Star we were getting a second opinion, they got very aggressive and blamed us for making them think we were going to hire them. When the time came around for the second opinion we were told we had about 10 years left on our roof and that the drainage pipe should be replaced. Anyone who can't remain professional and makes clients uncomfortable shouldn't be in customer service of any kind. If I can't get a second opinion and ask reasonable questions then why would I ever hire you?
American star is hands down, one of the best contractors I have ever dealt with. Professional, experienced, great pricing. They listen, take time to understand what I need and get the job done. I highly recommend these guys for all construction jobs. Thank you so much!
I Am very happy that we chose to hire these guys to replace 30 year old roof and gutters… Mir who runs the show, is an excellent communicator, his crew did an excellent job replacing the roof, the gutters and making some repairs that were needed to the fascia and garage… the roof and gutters look fantastic.his references we spoke to in the area also spoke highly of these guys.great workmanship. 5 stars
Couldn't be more satisfied with this company. Very professional and responsive. They installed a new flat roof, shingle roof, gutters, chimney cap. Looks great! They worked non-stop, unbearable heat and all. Very pleased and would definitely reccomend them to anyone. When we are ready to replace our siding and window frames, will definitely be calling them. And I hardly ever do reviews.
American Star did a terrific job on my leaking roof. Mir responded within hours of my initial call; thorough roof inspection the next day, and identified additional problems I was already aware of (leaking around chimney, deterioration under windows). Within a week they were on my roof addressing several points of leaking, sealing my chimney, repairing flashing and fascia, sealing my windows. Mir knows his stuff! He's positive and responsive, courteous and helpful. He goes above and beyond with his team, also nice guys. Highly recommend!
UPDATE 6/9/2023: While the emergency repairs American Star performed last year were great, the rest of my roof proceeded to fall apart after the fix. Fascia was blowing off the edges in multiple places, revealing rotting wood underneath. Mir responded quickly again to wrap the areas that couldn't be repaired and we scheduled a complete roof replacement. My roof has leased solar panels that had to first be removed before replacing the roof. It took 3 months for the solar company to come and remove the panels. Then Mir sent a team who, amazingly, removed and replaced the entire roof (a complicated roof with steep areas of nooks and crannies of shingles) and completed the job in 2 days! Jesus led the team who were diligent, efficient, and detail-oriented. They worked non-stop. They were careful not to damage the shrubs and plantings surrounding my home. And they did a great clean-up of the yard when done. The finished roof is simply beautiful. HIGH PRAISE for American Star, Mir, and Jesus and his team!
Mir is a pleasure to work with. I had my roof and gutters replaced about a year ago and I I was completely satisfied with the work. Mir’s crew show up on time, work fast and neat. I used them recently to replace the roof and gutters on my daughters home and they were just as professional. I would highly recommend them.
In addition to great job with roof/skylight/gutters/downspouts, excellent exterior and interior painting, and repair of flood damage to walls and floor. They were very responsive to any urgent matter, and professional all the way through a few complex projects. Highly recommended.