Amica Mutual Insurance Company

Best insurance company hands down. While other insurance companies look for ways to get out paying a claim, Amica is proactive, ALWAYS follows up when they save they’re going to, and will work directly with the other insurance company if you want. We have all our insurance through them and wouldn’t consider anywhere else.

Amica is a great company.very knowledgeable and friendly people who work there! You get the best.when you pay for the best

The best insurance company excellent service, couldn't ask for better insurance coverage.

Absolutely horrible company to deal with. I was with them for about five years. I never could get an insurance card or anything sent. I was in paperless billing and they even said it was noted in my account that I wanted to pay extra for paper bils. Fast forward to April, I get a letter that said I was cancelled at the end of March. I said I made a payment in February. They said it was reversed. I said I got no notification of this. They said they sent it to my email. An old one, that I can't get into. I said that I requested to go to paper billing. The girl was arguing with me that they can't change it, but another employee said they could have. They left me hanging for two days and kept passing the buck. In the end, I am being reported to the state for not having insurance. I now have to pay fines to the state. One of the workers said that would not happen. They kept telling me that they couldn't reinstate my insurance yet and had to keep getting approvals I already missed two days of work because of them passing the buck. Acting like they were doing me a favor. Please beware there are a lot of one star reviews and they sure deserve it! Oh by the way, the guy in Rhode Island, their headquarters said I'm not the only one this happened to. He said people were being cancelled and missing insurance cards all because of a new computer system. Is that our fault? Buyer beware! I already have a new company!

No wonder why they have a 3.2 as a rating i am shocked it is not lower. Please take your business else where this business is a Joke!

I received a letter offering me a personal number to call for a quote, I called and the Rep was so weird and asking the exact date when I got my DL. Such a strange company

Amica doesn’t even deserve one star. My husband and I have been with Amica for two years and never had an issue with them until having to make a claim. One excuse after the next as to how they wouldn’t pay for the damage, it’s almost like being scammed. So not only did they not cover the damage on my vehicle they bumped my insurance up almost $200. If you’re looking at Amica for lower prices remember when it comes to needing them they won’t be there for you.

They are worth their weight in gold. No other insurance company proactively reaches out to you to help with a claim.