Anthropologie, Manhasset NY

I love Anthropologie and shop here often. The sales area may use more organization and be more opened up, but the selection is nice and changes often. I can always find something there. Wish they carried more XL and 16s in stock.

INCREDIBLY RUDE STAFF. There is no way to justify blatantly telling off and dismissing a client loudly who is merely trying to relay what is being communicated by Anthropologie customer service. This was done in front of other clients and staff who were also around. The staff showed lack of initiative to understand my friend’s issue and refused to speak to Anthropologie customer service when my friend had them on the line. The customer service agent on the phone was shocked by the way my friend was treated and asked for information about the staff, upon which the staff refused to provide her name, quote “You don’t need to know my name”. This is not the first time one of my friends has been treated badly at this store. Obviously the previous complaint to Anthropologie customer service was left unaddressed because this issue continued to occur. Me and my friends will no longer shop at this local Anthropologie store. We love Anthropologie due to the welcoming and helpful customer service we received in stores at previous locations but are APPALLED by how clients are treated at this store. We are loyal clients of Anthropologie for years but Anthropologie will NOT be our top choice to shop at online or in store from here on out especially if this issue is left unattended.

I am a long time shopper of Anthropologie and remember when this location was in Greenvale. It was a much nicer store with pleasant, helpful salespeople. The majority of the salespeople in the Manhasset store are rude and unhelpful. Their behavior stinks especially when one is returning an item. “Thank you, You’re welcome or have a nice day” is not in their vocabulary nor are they much assistance when shopping. The Manhattan locations are so friendly and helpful.

Great place to find interesting clothing items. Home decor, nail and hair accessories, jewelry, handbags as well. Very nice atmosphere.

I'm a real fan of Anthropologie but I had a very bad experience with the Manger in this store. She gave me a hard time to accept the return and keep saying the order was final sale. I kept explaining but she kept yelling and said she accepted the item as a courtesy and won't accept the return for other items of this order anymore. I called the customer service and they told me i can return the order and there is no where on the order mentioned it was a final sale. I will not go to this store anymore

Distasteful attitude by staff at this store. Consistent with other reviewers on this page, staff are rude and treat customers badly. I feel targeted as an Asian and am differentially treated. The staff do not look happy at all to be working at the store and begrudgingly perform their jobs. Very different from how friendly and helpful staff are at other Anthropologie locations. I am not the first person to have experienced this since there are many other similar complaints on this page. ANTHROPOLOGIE PLEASE TAKE ACTION. I will not be returning to this store again.

Always love Anthropologie for its fun clothes and things for the home. However staff were not very friendly or welcoming compared to other outlets visited before.

I was happy going in there because I was excited to see and try on the clothes I had put on hold the previous day. I wanted to purchase the right items and the fitting room employee told me I had the record of being in the fitting room for the longest time. I guess she times everyone who goes in? The comment made me feel uncomfortable as it was unnecessary and totally unexpected but I kept my cool and I dont know what her intentions were. But why would someone care how long someone was in the fitting room? I kept finding new items to try on.and I ended up buying one of those items I found later on along with two other items.

DISAPPOINTING! I've been hearing about the store, so I was aware, but experienced it myself today. My mom & I went inside the store, and the white lady w/ short straight hair at entrance was greeting all other customers (who were white) while avoiding us, who were the only Asians there. My dad who came in after we did felt the same and asked me why she was glaring. As we were leaving, I looked directly at her to say thank you & bye. Again, no reply, just kept on glaring at us until we left. Doesnt even deserve one star!

I love anthropologie! I got this beautiful maxi dress there. While I was there trying on dresses and such in the fitting room, my own t-shirt fell on the ground and it landed on some substance in the fitting room. I advised the store manger and she was kind enough to provide me with a t-shirt from their store at no additional cost! What a relief for me. Great customer service. Thanks anthropologie!

I had never been in this place before. My sister-in-law bought something from here, didn't like it, then gifted it to us. Well, we didn't like it either, so I was volunteered (voluntold) by my wife to return it.

This is not a store for guys. It has candles, fancy towels, and some womens clothing. I didn't bother looking downstairs. Maybe that's where they hide all the hunting gear and other cool stuff that I would have liked, but I'm sure that's not the case.

This is like a smaller, more expensive Pier One Imports, and in my opinion, will unfortunately probably go bankrupt or go online-only based on its narrow focus, niche, approach and high rent.

This store is always nice to visit as it is open and gives a comforting vibe. In general prices are on the hefty side but if you go when they have deals you can snag some awesome things.

I gave three stars because yesterday was the first time I was rejected from the store. According to all sites checked this Anthropologie is open until 6pm EST. Yesterday I rushed over to make a large return (it's nice to be able to return online buys in store) and was rejected at 5: 37pm EST. There was still plenty of time.

According to the manager they were closed or closing. But there was still a line of people at the register to check out. And on top of that a lady came in after me and made a stink about coming to look at plates. After not much effort she was allowed in to go check out plates. Seriously? !? ! What if she wants to buy them? She can go on line but I couldn't wait during that timeframe.

Also, you only close 30min earlier because of Covid-19 on Sunday? Does that mean the store fills up with germs throughout the week? And how can you possibly thoroughly clean the store in 30min?

Some lady came in a bit after me and the plates woman and had a tiny return to make. Literally would have taken no more than two minutes for her. She was also rejected.

Seems like the manager didn't want to make any returns that evening. It really sucks because I live far away from any Anthro stores and to have to be told no when online it looked like a yes. And not just me but all the other ladies mentioned the same thing. The manager should have seen that as a red flag and allowed all of us to do our thing whilst she corrected the problem.

She claimed she tried and didn't know how to change it. Well I just put a request in with Google to correct it. Wasn't that hard.

I had a very pleasant shopping experience. They got nice merchandise, modern and clean store. Great!