Arc Herkimer Goods Store

Pros: I've found some great furniture & housewares here for unbelievable prices; I've also donated a lot and appreciate the easy dropoff in the rear. The stock rotates quickly and there's a nice guy who works in the back and has helped me load furniture into my car.

Cons: Clothing is way too expensive for the condition it's in, there are no COVID precautions (unconscionable for an organization that supposedly serves disabled people), and the employees are universally miserable. I've been snapped at so many times for no reason, I've had $5 bills checked with a counterfeit pen, and I've heard them go on tirades about people who couldn't "prove" that they qualified for a measly 10% discount. They really seem to hate their jobs and their customers. Where is the "achieving community together" part, please?

If you can tolerate the hostile staff, you'll find some treasures. Gird yourself!

I enjoy going thrift shopping once in a while, but haven't been in the Goods store in a while due to prices increasing.

Customer service sucks! Not only has everything gone up in price, there are a lot of rules inconvenient for buyers and they are very rude about it. A remark was made to me that my three-year-old daughter moved some toys and I was told that there is no playground here.

Great prices! I went in just to have a look around and came out with SO MANY board games!