Arroway Tractor, Katonah NY

Refused to take back a faulty product they sold me, stubborn. I'm very hurt and disappointed with them. No more shopping at mom & pop stores for me. They are too expensive, not as understanding and don't offer the great return policies places like Home Depot, Walmart or Amazon offers.

The owner was super helpful when I needed to track down a power cable for my external generator. I had called earlier and he said he’d hold the last one he had for me. I rushed right over! Would definitely recommend them.

Very professional and helpful staff. Bill is knowledgeable and honest, and the purchase was effortless. Same day delivery was appreciated.

I won’t be using any other place than Arroway. This place is amazing! Bill and the staff are always helpful and they are very knowledgeable, you can trust this place for sales and service! I highly recommend it, I bought a couple machines from them and had my ride on mower worked on a couple times as well.

I dropped off my hedge trimmer for a warranty inspection.when I called 2 weeks later, they said everything had been fixed and was ready to pick up.so I drove one hour, but suddenly the guy said the warranty didn't cover it, and they asked me $65.

I argued with him, I dropped off my tool for warranty inspection (or warranty repair), not the maintenance. I did not receive any phone call/email regarding paid maintenance but he threatened me he will put my hedge trimmer back if I did not pay him.

It may not be a lot of money, but I felt really bad for not even making an apology.by writing this review, I hope that there are no other victims than me.

Nice shop good inventory good service went there about 30 years ago with a Kubota tractor for a clutch job since then it's changed hands very nice group of people very happy

This company was extremely easy and pleasant to deal with. I bought a new cub cadet ride on here and Bill was very helpful with setup and delivery.