Ashok Singh, MD, Niagara Falls NY

Having an unfortunate phone experience trying to speak with a receptionist on December 28,2020. I've called four times, and each time I am the only person waiting, and then the system spontaneously kicks me off. As a side note, the music selection on the "hold" system is some pretty bad 60s stuff. It’s December 21 now the year 2021. At 8: 30 this morning I received a phone call from Dr. Singh‘s office about a prescription refill for my elderly mom but I missed the call and tried calling the number back at about 8: 40 in the morning. The answering system asked me to wait for an answering service to respond to my call. When the person representing the answering service picked up my call she did not take my message but instead told me that the office was closed, which I already understood. When I tried to leave my message the person representing the answering service just talked over me. I’m sorry to have to add to this negative experience. I will end by saying that Dr. Singh is an excellent doctor. I have met him and am glad that my elderly mom is under his care.

Very laid back very thorough.nice to see a Dr that actually acts like he cares!