Ashraf F. Henry, MD, Williamsville NY

Had my first appointment with Dr. Henry today and for the first time since moving back to Buffalo I feel like myself again! Dr. Henry took the time to listen to me and took my chronic pain issues to heart and confirmed that I have legitimate pain! He treated me with respect and compassion! Dr. Henry did what other Doctors in this area are afraid to do which is care for the patient!

I made my appointment three and a half months early because they were that backed up. My appointment was for Wednesday April 7th 2021. The day prior to my appointment (3 and a half months later) they called me up and told me because I have WellCare insurance they could not see me. I told them I had Independent Health, Tricare East and Medicare also but they told me to cancel my WellCare and they would see me. I should not have to cancel and insurance in order to be seen when I have four insurances. I see approximately 12 other doctors and they all use Independent Health as their primary and I have no problems with all other doctors. Because the one insurance that I have out of the for they do not like they want me to cancel it in order to be seen. This is how they treat retired military veterans.

Only wants to give you medical marijuana. Have to wait days sometimes weeks for call back. After 15 years of undiagnosed autoimmune diseases, my spine and back are in bad shape. Constant pain in my feet, arms and back. Doesnt give you anything to help with chronic pain. Tylenol with codeine or marijuana. Waited 7 months to get into this program which was so highly recommended by my rheumatologist.very disappointing.

Very nice man, made me feel very comfortable. Spent almost 2 years at ub nero and never saw any relief. After one appointment with Dr.henery my quality of life has increased by 1 thousand.

I have been with Dr Henry as needed for over 15 years. At one point he had me on 4 different drugs; within 6 weeks he had me down to 1 and my pain was under control! His new office (Dent Wehrle on George Karl) is spacious and all on ground level. Some people complain about Dr Henry's PA. I have never had a problem with her. Maybe-like most people-if you give her attitude, she gives it back! Be forewarned: you WILL be drug tested every visit to ensure you are not abusing your drugs, as per NYS mandate.

Rating based solely on his P. A.she is horrible. Shes terrible, nasty, and has the worst attitude and bed side manner. And she doesnt allow you to speak with Dr. HENRY when you request. Dont waste your time, money, or good nerves on this place. Find a dr that has a qualified P. A.since she practically runs his practice and you never see him

This doctor didn't care about you at all. All they care about is if you get weed that's the only way they make money. The PA should go back to school and learn how to treat people I hope I stop at least one person from going to see this doctor.

I've also been with Dr. Henry over ten years, I also went thru withdrawal. From 60 mil.of oxicotton down to 0 in 5 mts, best thing I ever did Great Doctor

Dr. Henry’s office deserves ZERO stars! First off, they don’t answer the phone and so you always have to leave voicemails and wait for them to call you back. I even had to show up to the office one time because I needed to speak with someone. I am disgusted with the staff there and lack of care I have received. Dr. Henry did two successful back injections for me over the past few years. When the pain came back in April, I knew it was time for another injection. I had my appointment on April 30th where it was determined that I could get another injection but would probably need a repeat MRI (totally understandable). It is now June 20th and I haven’t had my injection nor am I even scheduled for one. I haven’t even had my MRI yet due to their incompetent staff who could care less about a patient in chronic pain! My request for an MRI was denied because of the lack of info sent by Dr. Henry’s office. All they wrote were three words: low back pain. That’s it! No mention of the sciatic pain shooting down my leg, the difficulty I have with walking/sitting/standing/sleeping, or that I am already being treated by a chiropractor and massage therapist and not getting any better. I know my body and I know that injections work for me. I reached out to the NIA directly on 5/21 since I wasn’t getting a call back from Dr. Henry’s office. The NIA explained to me that if Dr. Henry called them and did a peer to peer discussion, then they could approve the MRI request. Dr. Henry never did this for me! I asked the office staff to at least send the NIA more information regarding my pain and the treatments I have already tried. I even had my chiropractor and massage therapist send Dr. Henry’s office their notes on my treatment. I talked to someone in Dr. Henry’s office 2 weeks ago and they told me he would be doing the peer to peer discussion so that my MRI could get approved. I called the NIA today and the request has been officially denied because they never received anything from Dr. Henry’s office and he never did the peer to peer! At this point, I am done! I will never ever ever go back here or recommend Dr. Henry to anyone! They have wasted 7 weeks of my time that I will never get back.

Wow, I thought it was only me feeling this way about Dr Henry, don't get me wrong I love Dr Henry but since he went to dent I have had nothing but headaches, and I was given a PA and boy she is so rude and nasty. Them I asked if I could see Dr Henry and was told no cuz he only see new people, I have so many problems getting meds, you have to call in a week ahead and when I called the drug store they didn't get the script. Now the lastest is at my last visit I didn't get a urine test through no fault of my own they failed to give it to me anyway I called my meds and and then was told that I couldn't get them cuz of no piss test, so I went through withdrawal and now in such terrible pain, no meds. But before that some guy (rude) said I have to come in and provided them with pee, but I have had so many things go wrong, number one but husband had to go to the hospital next I live an hour and half from the dent towers and I can't drive so that was impossible, then I became very sick with an infection so this guy told me no meds, so so so mad. Don't go there. I mean to dent, you will be sorry

This doctor could kill you due to his lack of knowledge of pain medications and medical conditions. He shouldn't have a license never mind a practice at Dent.

Dr Henry is a excellent Dr. I have been seeing him over ten yrs. Now all of a sudden demt took over I have no choice they switched me to the pa in the office who was rude unprofesional non sympathetic wouldn't consider a epideral shot which have had quarterly shots prior. Made a complaint call to the so called office mgr of course no reply. I refuse to be humiliated by a Dr wanta be. To bad I'll give a day or two if no calls back I'll put a complaint through the insurance Co.

I had a positive experience with Dr. Henry and my most recent appointment. I feel that he went above and beyond to try to help me to come up with a plan to manage and treat my pain. If you are looking for a doctor to just write scripts and pump you full of drugs, he is not the doctor to go to. But if you are looking for a doctor to actually help alleviate your pain, I would highly recommend him!

He joined Dent and sold out. Now he does medical marijuana (for which there are no criminal repercussions, yet), and denies pain medication to all of his former patients, while allowing Dent Administration to treat his patients like dirt. Such a sell out. I thought he was a good doctor until I found out my kidneys were failing, and the drugs tests which revealed such kidney failure were never provided nor reported to me. When I inquired as to why I was never told about this issue, repeatedly, for 6 months, I was fired as a patient. Dent as a whole is now run by a group of millionaires who are all about the money. Unfortunately, this knocks off a long list of neurologists and specialists who had become part of a medical group that conveniently put everything in one place. However, now, you need to filter through the medical listings to find independent doctors or you will be treated like a number, dehumanized, belittled, and/or ignored. Your life may depend on it, so get out before you get in.