AT&T Store, Massapequa NY

My recent visit to this store could not have been more pleasant. Mario who helped me was outstanding! He was extremely knowledgeable, professional and a pleasure to deal with. Many Thanks!

Nicole H.brought me over from t-mobile. I was initially going to go with the Verizon, but her level of service blew their rep away. I was up and running with the phone I wanted, at the price I wanted, and out the door in 2 hours. She's excellent and I will refer people to her because she is that good.

I worked with Susan M and she was extremely professional and knowledgeable about their products. I plan to come back in the future. They provided excellent customer service.

My sales rep, Mario, one the most pleasurable customer service reps I had the best experience with. Couldn't have asked for more, no complaints and I pray my next experience is just as amazing!

I just got finished changing my AT&T plan from a post-pay plan to a pre-pay plan. Susan Mielke spent over two hours working with me to change it over. It was a tedious process but with her help it went very smoothly. I truly appreciate her patience especially when I was sent away from another AT&T store and told to do it on my own. Thank you so much Susan. She truly went above and beyond for me.

I understand that other people were in the store, but I was in the store for over 10 minutes and no one even acknowledged me. A simple "one moment, please" or "Someone will be with you as soon as possible" would've kept me in the store. Instead, I walked out and ended up sitting in my car making the purchase online.

I had the best experience at AT&T in Massapequa. The consultant, Nicole H.made everything work and made everything easy for me. She is a smart, caring, engaged and thorough person and I guarantee that meeting with her to. Buy a phone/resolve issues will be worth your while. Thank you so much Nicole for being so wonderful!

What an AMAZING crew here! Mario took his time and was super patient with my crazy complicated situation. We talked our way through the mess and I went home more than satisfied. I will gladly recommend the staff here. Thanks Mario, and thanks to his team for getting us through!

I had visited the store a few times, asking questions and more. I finally came back, to solve all the issues I had and Mehdi, the store manager took great care of me. He was honest, professional and knowledgeable.
Thank you Mehdi, for your professional support.

Nicole was such a delight to work with. She helped me understand my bill and taught me how to use my new phone. 100% hassle free experience!

I went to this store because of the great reviews. I met Nicole Hom and she was a pleasure to work with. She helped me immediately with my microphone problem on my Samsung S8 active. I had insurance and Nicole managed to have a replacement and an upgrade to a S9 delivered to my home the next day. I brought my S9 back to be activated and data transfer and met Mario Zingg. He was also very helpful, efficient and competent.
He did a great job and Nicole assisted when she was available. She even packed my old phone to be mailed back.
When I got home, the wifi automatically connected without my having to put in a password.
They are both excellent employees who are very customer service oriented.
I also learned that there is a streaming option
instead of cable TV.
Very good experience and I highly recommend
going to Massapequa for your AT&T service.

I really liked the place, professional staff also they helped me every step a way spacialy during these craziness I would 100% recommend this place to my friends and family. Nicole and Mo helped me with my att TV and my cellphone and they transferred my information from my old phone to my new one.
Thank you

Went to buy a cable and came out with a phone! Store was clean, organized, the staff was friendly & courteous. The best was Nicole Hom! She helped me out with my purchase and convinced me get a tab too! Great sales person.

Setup new phone iPhone xr.glad I brought online with ATT rep.in store was not in stock and over $500.paid $99 with upgrade.rep was very helpful answered questions helped with setup.corporate store.

Went to this store to buy a new iPhone for my kids birthday and I was helped by Nicole Hom, she made my interaction super easy and smooth. I am so glad I didn’t do it online. She was super friendly & knowledgeable. She answered all my questions and helped setting up the phone. Now a days you almost never have a good experience at the store but here I felt like I came to my friends house to hang out. Absolutely loved her!