Auction Direct USA, Victor NY

Ed was funny, kept me laughing as a distraction to the car wasn’t ready on time! And he gave my kid sister crayons to colour with. Tina/Angela

This is our 3rd car from Auction Direct and James and our 3rd flawless experience. Thanks again and we will be back again

Ed Leno was our salesman, and he did a fantastic job today making sure we were happy w our new Jeep. We will definitely recommend Auction Direct to family n friends.

We just bought a 2018 Kia Sportage from James. The experience was great, this is the second car we bought there. We requested to have James again, he was very helpful and friendly.

James and the entire gang from Auction Direct were amazing with their service and kindness. I highly recommend going to auction direct.

We are a family of 5 and needed a car right away, Todd helped us get our dream family car and drove it home the same day! Todd was friendly and straight to the point. He was very kind to our 4 year old daughter that was with us and he got whatever she asked for! In the past we've had bad experiences at other car dealers, but I will fully recommend Auction Direct USA in Victor to anyone looking to buy a car. Thank you so much, we are truly grateful.

Jimmy and James and the staff at auction direct were helpful and pleasant throughout the process. I was very happy with my experience there.

I came to Auction Direct after being turned down by a few dealers based on my credentials. I walked into here to a warm welcome from Mike Monello who went a little extra to help me get approved for a car that was needed to provide for me and my own. I would highly recommend anyone to come here regardless of situation to see what newer car they could get into

Worked with Michael Monello. I requested information and he called to answer my questions. Once I decided to move on a vehicle he was excellent in his work. He had papers printed, DMV work done, insurance completed one after another. I highly recommend this company and while all the staff was friendly.give Mike a call.you can count on him.

Great customer service, no pressure. I worked with Alex and he was very friendly and found me a car I didn't expect to like. Very good car knowledge and communication.

Very professional to deal with, did a great job getting the car ready to purchase. I would buy another car Ignis Victor and Auction Direct.

I was looking for car for my daughter. I saw the auction direct web site and decided to look t what they had to offer. I made a online inquiry and Alex Illes responded. Alex is a great tribute and representative for Auction Direct in the Victor NY location. He worked very hard to help me find the best car for what we could afford. I highly recommend Alex and is associates.

Great Experience, everything is upfront. I worked with Alex and Jason and they both understood exactly what I needed and found my Stallion. I am so happy I came here after my last experience at another dealership that needs to get their eyes checked. They got me a great rate and at the monthly terms I wanted. If you need a car, ask for Alex. He will take great care of you and even follow up to make sure everything is great!

Service after the sale is terrible, still waiting for parts for my truck that were promised 3 months ago when I bought the truck. Very slow/ not at all answering calls or texts.

Patrick Walker at Auction Direct was so helpful! Very pleasant guy. My wife and I love our new Jeep, all thanks to him!

Ryan Parent was great from the beginning, we never felt pressured to make a decision and he helped us along throughout the whole process. Strongly recommend him when looking for a new car.

Working with Alex was great. Being my first time buying a car, he made the process quick and easy and made sure that I understood everything. I enjoyed my time there and even got some popcorn while we signed paperwork. Need a car, ask for Alex.

Awesome Place. Huge selection of vehicles to choose from in every price range. Friendly service. No hassle no pressure salesperson and my salesperson, Mike M, knew his stuff about the products. That s a plus in any profession.
He kept me informed of every step throughout the purchase process and it was a great pleasure buying my new, used, car from Auction Direct.

Quick, painless, and pressure free. Working with Alex was great, he narrowed down their large selection based on what we needed. Truly a pressure free environment. He even called insurance and took care of any problems we had immediately. I highly recommend Alex to everyone I know.

They were very helpful with getting me in the truck I wanted! Michael helped get my financed and made sure I was well informed about everything. Very good experience