AutoZone Auto Parts, Beacon NY

Amazing customer service from really warm and kind people! I came in to buy a battery and my car died as I tried to leave with my new battery. Everyone was really nice and friendly, and Kerwin especially took care during the installation. He checked and double checked everything, even made sure to replace a piece of the attachment hardware to guarantee everything was safe before I left. I felt like family here and I'm really grateful to everyone there.

Jason was such a big help and went above and beyond for me, very very grateful!

I work there, so limited as to what I can say, it's good for the people that go there for parts and help,

We went to have our battery changed as the car was having difficulty starting, but when it was changed the car wouldn’t start at all. The woman who changed it realized it was the starter, tested the old battery and confirmed that it was doing fine. They contacted a local mechanic they know who assisted me with the starter replacement and refunded the battery charges. They were extremely helpful and supportive.

Yesterday my car battery suddenly died while I was out doing errands. I called my dad to come jump start me and we went to auto zone on south road Poughkeepsie to get a new battery. I drive a Hyundai and for whatever reason the battery lined up a little weird so my dad wasn't able to secure my battery well. I was super stressed out as I commute to work during the week and my usual mechanic wasn't around on Sunday's. I went to auto zone in Beacon and I was so stressed out because of the typical abundance of mechanics who don't know what they're doing or the deceitful ones who want you to spend more money. Werwin took the time to come out and look at my car and was able to to solve the problem within 5 minutes. He was so kind and knowledgeable and I'm so grateful for his help. If I ever have a car problem again I'm very likely go to back to auto zone beacon and I hope he'll be there!