Avalon Bowery Place, New York NY

Despite quality doormen and maintenance personnel, the building is horribly mismanaged. Amenities have become close to nonexistent. There are often groups of unaccompanied minors occupying the public spaces. Management also removed nearly all fixtures from the rooftop space. Despite the removal of the furniture, social distancing violations abound, and more responsible residents have no way to enjoying "luxury" amenities. It's a shame.

Their employees discriminated against resident to using their facilities. They forced their resident to leave in a public area without no reason.

My experience living at this place has been very positive. I'm especially impressed with the doormen who consistently provide excellent service and are very friendly. Special thanks to Jobi, George, Chris, and Omar!

Great staff here, both in the leasing office and at the front desk. They've been extremely accommodating and communicative.

With the change in management in recent years my review has changed drastically - The staff with regards to the concierge/doorman are the best there is. However I would avoid it MAINLY because of its onsite 'management. ' Previous reviews have noted 'expectations is poor to dishonest' - After a water pipe in their heating system broke in my neighbor's unit it flooded my apt causing massive damage which 'Nicole told me the building would cover all damages' - translated into your renter's insurance should cover it. However, the damages that resulted from outside contractors they hired to repair the damages, removing and replacing warped water damaged flooring, base boards, walls where the water soaked up 3' upward, humidity damage, warped doors, cabinets delaminating - It also took over 3 weeks to remedy and 6 months later now I still have not had everything repaired - I have called 5 times and had it inspected 4 times yet the cabinets have still not been fixed.
In addition they have lost my rug 10' x 14' cause its been 5 months later and it still has not been returned. They called me again to inspect the cabinets which i told them look through your notes as I am not going to have you come see what the issue is again. I also had to argue with the building cause they wanted to only repair the floor with a different color wood because parts were not damaged - seriously! Has anyone ever heard of this being done?
Damage that occurred after the accident - the humidifier they had running for 2 weeks killed all my plants, caused the animal heads I have to crack and blister, they took custody of my herman miller vintage couch, a new tv frame made of custom wood carvings ($1,000) just purchased for a client with the receipt from a month prior i moved it myself to a space they designated safe cause i didn't want them damaged, along with my CK bed and room and board credenza.
I later found out the vintage couch was tossed - this is based on the video footage from the elevator that the contractors they hired tossed it or took it, the credenza was scratched up, the concrete planters all cracked from the humidity damage, the bed was reinstalled improperly and caused the leg to crack off and the metal frame to warp, not only did i have to sleep on this bed for the 5 months after, it broke in middle of the night i had it propped up and had them come look to see why i was upset. NICOLE came up and promised me they would handle it - she tried getting the building staff to repair it. But she was told it couldn't be fixed back only to now ignore the issue. The vintage couch alone was $4-6,000 on the auction site because its vintage. When i went to ask them to replace it she said the value is reduced cause its old - Its was vintage and actually wrapped and sealed cause i was saving it - In addition they broke my shelving unit and smashed the marble counter.
At this point I am now proceeding with legal recourse because i found out this has happened with several tenants prior. In one incident the water pipe broke and could have scalded a new born baby - the building wouldn't accept fault and just said they will repair but not pay for the furniture that was damaged.
Nicole told me to itemize two lists; one filed with my renters insurance for damages resulting from the water break from next door & the other a list of items they damaged from their contractor's negligence to my property during the repairs. My renter's insurance covered the previous damage with a deductible which their offer of $1,000 does not even cover. To this day I have not received a cent from AVALON.
There are other issues with the building, I have proof from a real estate agent that asked if there were bed bugs in their clients' penthouse unit because they had bite marks - the building said no. Yet public records indicate otherwise - I would not trust building management in anything they say moving forward.

If you want to reach out i can provide proof of these incidents to back this review. Also read my more lengthy reviews on other sites.

Meghan and the staff at Avalon Bowery Place made the lease-signing process easy and were delightful to work with in all respects.

Everyone at the front desk is amazing! It makes coming home much more enjoyable than other places I've lived in the city.

Lived in building 3 years. Would be 5* is wasn’t for cons…

Pros:
Doormen: Jobi, George, Chris, Jeremy, Omar - always making our lives easier and better no matter the time of day!
Location: One of best locations in the city
Pets: Super pet friendly building

Cons:
Rent Increases: I get it, big company with shareholders and expensive area, but trying to get 15-20% is crazy and takes advantage of the effort/cost of moving
Baar baar: Area was cleaner and nicer before this place opened up

Avalon Bowery is truly an amazing building. We’ve been a tenant here for a handful of years and we love it. The staff is extremely helpful, jobi, George, Chris and Jeremy all make our lives significantly easier. Truly the best!

I’ve lived here for 3 years now, the staff has been nice, reliable and incredibly resourceful. Especially the concierges Jobi, George and Jeremy as they have always had a well rounded knowledge of the city with great recommendations especially the amazing company they provided me which made me feel at home.

I've been living here for 10+ years and since day 1, the staff have always been down to earth and keeping it real. The building is always kept nice and clean thanks to the maintenance staff. Also big shoutouts to concierges Jobi, George, Chris, and Omar for having been exceptional at their jobs and having always been courteous. Going in and out of the building, there is never a hesitation for handshakes daps. Shoutouts to them for keeping it 100%.

This is a great building in a great location. The building is modern, clean, and well maintained and the staff is great. The doormen are especially great and Jobi and George always make me feel like a welcome part of the community.

I've lived in this building since it opened and the staff has pretty much remained the same. Jobi, one of the concierges, has become part of the family. He's smart, great with a joke, takes care to treat our dog to a bone every day. Can't say enough about the guy. He's helped to make my life in this apartment building feel like home.

The building is an amazing place to live all due to the incredible staff. Doorman Jobi and George are always so helpful, available, and can be counted on for anything (including a happy greeting in the morning or night)!

The doorman - Jobi & George - are amazing and make this building feel like a home and a community! They’re the best!

Amazing living experience! Friendly staff, beautiful rooftop with priceless views of the city, and the best location. Highly recommended!

We just moved in in August and could not be happier! After long weeks of searching, we walked in the Avalon and we’re immediately greeted by Sydney in the management office. She made move in as smooth as can be and we have only continued to have a great experience in the building since. The doormen and staff are absolutely amazing!

Wonderful building – spacious apartments, awesome amenities, and such friendly people who work there.

Living at The Avalon has been a fine experience, but beware - after 1 year, they'll increase rent by 13%+ (in my personal case) on already astronomical rent prices, with very little recourse for tenants nor appetite for negotiation. Additionally, the management of expectations is poor to dishonest - upon receiving my rent renewal, I was told not to worry, that prices would flatten out for us over a few weeks - a statement that has now proven to be untrue. They subject existing tenants to open market pricing, understanding full well the pain and expense of moving backs tenants in into a corner - which certainly isn't the behavior of a landlord with integrity. Proceed with caution.

I love living at Avalon Bowery Place. The application and move in process was seemless thanks to Megan and Sydney. They were both very attentive and available to answer all of my questions. The rest of the staff are so welcoming and professional. They all contribute to creating a great living environment!