Aveda Institute New York

Please do not waste your money going to this school if you are interested in cosmetology, they are UNPROFESSIONAL, understaffed, extremely biased and will racially profile you among many other things. They are over priced and do not offer what other schools offer for way less $. You are literally paying to be played with you don’t learn ANYTHING.once again please don’t make the same mistake as me wasting money. Their tuition is $20,000 compared to school like empire which are 5k/6k less and have WAYYYYY more to offer.from my personal experience, teachers had attitudes, didn’t know how to teach, didn’t make sure everyone grasped the topic before moving on, they hated being being asked for help. The sinks do NOT work! They clogg yes all TEN in the building. On many occasions I was warned by students who were Caucasian to watch out certain teacher because of their racist tendencies. Certain students were allowed to break rules because of what they look like if you catch my drift. I was kicked out of this school on my first “incident” an incident in which I foreshadowed and went to the direction about to which he did absolutely nothing. Don’t waste your money or time.

Run away! Stay away!
The student was nervous, didn’t even wash my hair properly, and I could tell that she was scared of dealing with my hair. At the end she cut way too much hair, very bad blow dry! During the process I did everything to make her feel comfortable but when I realized that she cut too much hair, i told her that it was ugly. Then The instructors asked me to leave, not even apologizing! Or Without finishing the blow dry, or fixing the hairstyle.
Half of my hair was still wet, and no hairstyle. I was beyond shocked, and extremely upset!
I understand that it’s a school but asking people to leave when they messed up your hair isn’t professional.
I wouldn’t recommend this place to anyone! Stay away!

Terrible service. Inexperienced and timid stylists. This school has gone far down in quality post Covid. Sad to see.

Came here for a 30 min facial for only $25. Had a good and relaxing time. Also bought their hydrating night moisturizer.

I would definitely never come back here. I booked an appointment about two weeks in advance and it was confirmed. I was really looking forward to it. When I got all the way there I was told that there were no students available to do my hair (dye/wash/trim) because they all never came back from their lunch breaks. I was told there were beginning students left who could ONLY blow dry my hair, like that’s a small fraction of what I requested. Anyway, save yourself from this super inconvenient experience.

The students here are amazing. I have had great experiences with them. With that being said some of the teachers need a little work. I was denied getting my hair colored today because of having dandruff. The teacher said my head had red spots and cuts but the student doing my hair saw none. I was also told that if I got a Dr note it could be done. I told her I was getting a Dr note and she told me it still probably could not be done. She also made it seem like it was a hygiene issue or something but I have literally had this issue since I was a baby it will not go away. Just wish the situation was handled better by the teacher. Everyone else involved was finominal and helped me get the names of people I need to speak with about the issue.

Great deal, awesome service and products
I’ve always liked Aveda products and after rotating through a variety of salons I figured I’d give this a try. I was booked at 9: 30 for highlights and a cut, followed by a 60 minute facial. At 9: 30 there were a few of us waiting, we all got a brief intro from an instructor to remember that this was a school and not a salon and things might take a little longer and then one by one the students came and got us. My student was Hector, a wonderful young gentleman who did an amazing job. He went above and beyond! Two instructors kept checking in. Hector explained what he was recommending, added a few extra foils for added depth, and did a stellar job. Probably the most precise bob I had in years. The instructor made sure there was no stray hair! These students get a quality education. We ran a bit late but the facial luckily could be pushed back an hour. On the services list they only offer one type of facial and what I got was quite different but very enjoyable, a lot of oil was used in the beginning, no brushes though. There was a skin analysis and the instructor came. Both of them together made recommendations and I was asked if I wished some $20 upgrade. Sure why not-prices are so low to start with….
I’ll be back for sure. The music in the facial area was some sort of jazz that would be more appropriate in a brunch type restaurant. That would be my only complaint. Lol not very relaxing. Other then that. Amazing!

I had a really relaxing, great facial here followed by hair service. I had probably the best cut I have had in a long time (if ever). I’m not really picky about my hair, but I have long wavy/curly hair and professional stylists will still not do a great job cutting it. Hector did an amazing job cutting my hair as well as applying a gloss that left my hair looking super shiny and healthy. He also did a great job styling it. Most of the time when I go to salons for a haircut they try to round brush my curly/wavy hair and it just ends up frizzy and poofy and not looking great… he did a MUCH better job and my hair looked awesome when I walked out. Hector is great!

Im a Esthe student about to graduate finally in a week! Going to miss my classmates and my wonderful instructor Ms. Oxana she is absolutely the BEST and very informative with teaching Class 0422 Harmony️

I love the services Aveda provides, and I love supporting students. Just please note appointments don’t start until 9: 30 despite being able to successfully make an appointment for 9AM like I did. This meant I did not have enough time for the appointment as I would have if it started at 9, leaving me to reschedule and rob the student of valuable learning time and leaving me in a bit of a crunch. Nobody’s fault, just an FYI for anyone requesting an appointment. I wish they would update their website or email confirmations to make this clear.

I just had a great experience and had a shampoo, fresh cut and style at the Aveda Institute. I was going there knowing it would take time and was open to what it would be.
My Aveda stylist in training took care and was very kind. I got a great cut and style on a rainy day and she made sure to put enough products to tame the frizzy on my curly hair.

The instructors need to deliver an Aveda quality education to their students and stress the importance of communication with the client. My student repeatedly had to search for an instructor and the instructor directed them to give me a different variation of service then what I specifically asked for, though I didn’t notice until my hair was full of foils. This was entirely avoidable with communication and better instruction. The student did excellent work, only one identifiable error and had wonderful chair-side manner. If they had explained and involved me in the conversation with the student we would have been on the same page. I like being a part of a stylist learning their skill, the experiences they offer here could be great with better investment from the instructors. The students are certainly bringing their best energy, the environment reflects that and it’s an enjoyable place to spend a few hours.

Although I can’t speak on the services at this Aveda location. I’ve been shopping at different locations and used their products for years. I came in knowing what I wanted, but usually the staff is warm and friendly. Will sometimes talk about new products. Can’t say I had the same experience here.

I am no longer local to NYC, and had one full day in the city. I walked into Aveda and made a same day appointment (yay!) for a full head of highlights for that evening. I arrived 5 minutes before my appointment time and was told that a full head of highlights was not possible given the constraints of the system, despite a conversation I had with an educator and front desk staff that morning. This was incredibly disappointing, as I certainly wanted the service. What is most inconsiderate is receiving this news at 620p (I waited 25 minutes while staff discussed the issue) and being unable to find an alternative before leaving town tomorrow. This lack of communication is incredibly unprofessional and discourteous.

Used to love this place. Got a super uneven cut, like I have chunks of hair that are inches below the cut line. Neither the instructor, student or the salon will fix this even though there is a satisfaction guarantee.
Avoid this place, since you will just have to pay for a new haircut all over again.

Just wanted to drop by and praise Amelia for the excellent costumer service experience she provided me with today. She was very understanding, knowledgeable, energetic and friendly. I suffer from anxiety and truly find it hard to talk on the phone, specially with strangers but Amelia made me feel so at ease and comfortable. She definitely left a great first impression of Aveda Institute New York!

Worst school ever. If your thinking about attending please dont. Save your money. We dont learn anything.

This school is ridiculous, the communication is very POOR and this school is very unorganized. I came in September 27th at the NYC location to schedule a tour to get there and they tell me they are not doing in person tours which I wasn’t not informed when I spoken to them over the phone and Krystal Lewis gave me one anyways. She took my documents that same day. And when I spoke to her again twice she act like she did not receive them it’s annoying I have to keep reaching out and emailing people and I suppose to start in February it’s devastating because I was really looking forward to attending this school and know one sends me any emails updates I have to keep texting and emailing just to get a response

Set up an appointment for today, and asked how long this normally takes (understanding it’s an institute). Lady on the phone said typically 1-2 hours. I walked in today at 1pm and they told me I could be there for “a while. ” When I asked how long, she said “maybe until close” which is 5pm…. The lady at the institute was extremely rude and offered no explanation for the mixed messages. Do NOT recommend unless you’re trying to spend your entire day here.