B. Todd Schaeffer, MD, Lake Success NY

I have seen this Doctor several times. I have always got sinus relief from every visit. I have taken my son and also glowing reviews.

I never leave reviews for doctors, but he was so unpleasant that I had to say something. I made an appointment with him back in July 2021 for some ongoing tinnitus issues. I was the last appointment of the day and the only person left in the office, other than some admin staff and the doctor himself. He was late and had me waiting in the room for 30 minutes (it was already a 7pm appointment.). I asked a general question about tinnitus and he replied, "How am I supposed to know? I just met you. " Aren't you supposed to be able to answer a general question regarding your specialty? He wanted me to come back to do a hearing test but I never made the appointment because I didn't want another rude and condescending encounter. If you need an ENT Jay Rechtweg also from ENT Allergy & Associates is super nice and a pleasure to deal with. I do not recommend Dr. Todd Schaeffer.

I was very satisfied with my experience. They honored social distancing and had air purifiers in most spaces. I love that I was sent home with a care plan.

I see by all of the available posts that Dr. Schaeffer is a very skilled and knowledgeable doctor. I am happy that he was able to help his patients. This must obviously for his adult patients. My husband brought our soon to be 5 year old grandson. Not only was he rude to my husband but his attitude and the way he spoke to my grandson who was extremely upset by the whole ordeal (very bad wax build up), was unacceptable. Unless Dr. Schaeffer was just having a bad day, why does he even bother seeing pediatric patients. Will certainly NOT be going back to him.

I found the practice to be wonderful. The greeting and check-in process was terrific. I was seen on time without any undue wait. Dr. Schaeffer was outstanding: knowledgeable, informative and comprehensive with his exam. A complete pleasure in every way.

I had a problem with impacted wax & Dr Schafer expertly removed it. I will reccomend
him to any friends that need an ENT.

Absolutely amazing! I can’t get over how well the procedure went and how much better I’m feeling. I had very bad congestion for about 10 years. I would go through a tissue box every day, constantly blowing my nose, unable to breathe though my nose most of the time, and had chronic sinus infections. I originally thought it was due to severe allergies but after Dr. Schaeffer did a cat scan and revealed I had an entire sinus blocked and a deviated septum, he recommended doing an in-office procedure to fix the issue. I’m so glad I did, I can now breathe with no problems and no congestion. The healing process was also very easy; I was able to sit at my computer practically the same day! I was really surprised, the procedure was so effortless for me I would do it again if I had too. Thank you again Dr. Schaeffer!

The one star is for the office staff. I don't have any comment for the doctor since I never met him. However, it is important to know that when you make an appointment you may wait for hours. When I arrived for my appointment, a 1/2 hour early, no one informed me that the doctor was not even in the office yet and that his patients wiht earlier appointments have been waiting over two hours already. It wasn't until, after 45 minutes, that I over heard another's conversation with the receptionist that the doctor was not in the office yet. I'm just wondering why no one thought that this was important to tell me when I checked in or even called to reschedule before I left work early to make my appointment. My time, I'm sure your time, is valuable and it is disrespectful of this doctor's staff to think that his patients have all day to wait to see him. They showed no consideration for his patients. The doctor should know this about his staff. If this is how he trains his staff, then it says something about him as well.

Last week I had a deviated septum and sinus balloon dilation surgery both done at the same time in office while awake. Dr Schaffer made the surgery much easier than I thought. I felt really comfortable during and after the surgery. No bleeding after surgery, and minimum pain. For many years I suffered with colds, sinus, headaches all the time. Now for the first time I can finally breathe through my nose and have better sleep at night. A week today and I feel great thanks to Dr Todd Schaeffer. He is an amazing doctor, and very professional.