Bank of America Financial Center, Bronx NY

It’s my first time and last one going to this location
I had an appointment in this bank from 2: 30 to 3pm I went at 2: 40 and a rude girl
Told me that I loose my appointment.
This is insane
THEY HAVE TO CHANGE THE EMPLOYEES AT THIS LOCATION

Terrible bank. I was given an appointment for 22.08 at 13: 00 and they didn't give me a card according to my passport, they demanded a second document, which I don't have and never had. I was with a child and lost time.no one warned me that I needed a second document, which I do not have and never had.the translator girl, who was connected to me by this person in the photo, was rude to me.

Instead of spending time with the child, I lost time in the bank and also got rude

The worst bank branch of the banks in the United States of America, always one employee and tells you the bank is out of service and if there 2 employees they very rude, beggars inside the bank, the bank is dirty, even the ATM is often out of service

Uninformed staff. Went to deposit a check and was told by the teller with tats on his hands (didn’t get his name) I couldn’t deposit it. Called into customer service and was told he was wrong and they themselves put in a complaint against the branch! Lol.

Beware of SCAM! Do not give them your personal info! Just got a call from this phone number, it popped up on my phone as Bank of america, but the guy was saying he is calling from Coinbase, crypto company, i guess they tryung to steal peoples crypto. Beware!

This bank takes advantage of ppls time and consideration they claim there the only bank that takes new York ID not dmv give you an appt then don’t even honor it won’t even alert you that it needs to be rescheduled never will I ever consider having an account here. They act as if there doing brain surgery for a simple bank account ugh.

I went to the bank without appointment and really upset with the online banking and fraud! But Stephanie from this location help me with a lot of patience and respond all of My concerns! THANK YOU Stephanie for your excellent costumer service! If you need assistance ask for her she will receive you with a good smile

Kindly hire some good employees for this location today i had a very bad experience with an unexperienced lady name Stephanie I went to open an account, 1st she wasn't ready to work when i told her bank closing after an hour she said ok but in the middel of my appointment she told me on my face its 3PM I'm tired I can't continue you profile go home and come back again I asked her ok when I can come back she told me you missing some documents when you get those bring documents I asked what documents do I need explain plz she was like I don't know. First I thought she is joking but after 2 minutes I realized she was serious. Thn I went to white plains location and thy open my account with In 20 minutes with same documents. Plz give stephanie some more training no wonder no body goes to allerton Branch cuz of employees like Stephanie.