Bank of Hope, Queens NY

I worked security for this branch for 18 months and i must say Lisa park the assistant branch manager has to be the worst manager i ever worked for.in my entire time there i was never late or called out sick one time and i was always polite to the customers and employees.i was never even offered a cup of coffee my entire time there.lisa park even made it an issue when i took a 2 dollar pastry! If you work security and value your sanity and peace of mind stay away from here. Good luck to the next guard.lisa park will make anything an issue she is that petty!

Worst customer service and vey rude. I had so much problems opening up a business account because of lack of knowledge of the rep. I had to go back multiple times to re-sign the documents. I had business account with this bank for about 2 years and closed it last month but still having issues with them. They basically add charges to rip-off customers. I do not recommend this bank and this branch specifically. Unorganized and doesn't understand how normal banks serves customers in 2021. They are way behind in terms of system and service.

Good customer service and very clean and branch manager is very nice too.love this place.