Bay Shore Mower Inc.

Everyone Excellent polite funny place is great. I am gonna keep going now.

I chose Bay Shore Polaris to buy my Sportsman 570 Trail for a lot of reasons.
John B.took my call a year ago and was so helpful with explaining everything with the quad I was interested in. He spent a lot of time with all my questions and it was numerous phone calls and e-mails back and forth. With all that unfortunately financially something came up and I had to tell him I couldn’t take the quad then. When I couldn’t buy the machine at that time, I told him that when I was ready I would call him back only, even though there is a dealer only one mile from my house. Bay Shore Polaris is 11 miles away from me and I went to them because of dealing with John on the phone. When I called John back he pulled up my name and knew all the extras I wanted from last year and said he could have the machine ready in a couple of days. I bought the machine over the phone without even seeing it, that’s how much I trusted the man on the phone.
Unfortunately after having my machine for only a week there was a warranty issue with my machine and I had to bring it back in. I can’t tell you how uneasy I was after a major purchase and having this happen. It was John B.and the owner of Bay Shore Polaris that went well beyond what they were supposed to do on their end and was able to put me into a new machine. When it comes to customer support and service, a mechanics department that’s top notch, and a dealer that has your back and makes you feel like family look no further, it’s Bay Shore Polaris.
Not only did they have my back as a dealership, but John was back and forth on the phone with Polaris to make sure someone from Corporate would contact me and further make things right.

Even after having to deal with the back and forth and a month with no machine, I’m very happy with my Sportsman, I’m glad I went with Polaris, I’m super glad I chose Bay Shore Polaris, and I can’t even begin to say how extremely glad that John B.from Bay Shore Polaris picked up my phone call over a year ago. Thank you John!
I look forward to dealing with them in the future and highly recommend anyone looking to buy an off road vehicle, to give Bay Shore Polaris a call.
Thanks again!

Avoid at all costs. When you call you’ll be greeted by a woman who sounds like she just woke up, when you give her the part number for what you need she won’t be able to do anything for you. My Part wasn’t in stock. Asked to order part she said she doesn’t know if she can she’ll have to see. I’m not sure what there is to see either the parts available to order or it isn’t. Common parts nothing special. Place is called bay shore mower you figure when you call them they’ll be able to assist. Ridiculous. She’ll just ask for a callback number and hang up. Go absolutely anywhere else and you will receive better service. Hope the owner reads this. Thanks