Bidleman Ford, Auburn NY

I cannot say enough good things about the customer service at Bidleman Ford! They went above and beyond to get me in the vehicle I wanted at a price I can afford. Stellar employees! So friendly and helpful!

The service done on my vehicle was done as scheduled and was very timely. They communicated what additional service was required and we were able to come to an agreement on price. The service was completed and operating properly.

Oil change and filter. For a dealer they are great.

Just purchased a truck & leased a new Edge. Larry was a great salesman. I met everyone all the way up to George Bidleman and they were all helpful and very personable. Great dealership. I recommend them to deal with. My experience in the past with service has been excellent.

Called because I needed an alignment done quickly on my car (which isn’t made by ford) and they got me in the same day. I have never been to them before either, but everyone was so friendly and they got it done super quick! Super appreciative for the service department, they’re really great people. Highly recommend!

The Service Department lead by Todd and Jadon is exceptional. Always willing to help a customer.
On the mechanic side Mike is an outstanding mechanic and knows his cards.
It is fantastic to experience the new Ford dealership under the cabal email direction of Mr. Bidelman.
Keep up the customer satisfaction!

My husband and I typically see Larry who is beyond a fantastic salesman he consistently goes above and beyond to get us the best rates And to keep our payments within our budget and hasn’t steered us wrong on a vehicle yet (between the both of us 5 or so vehicles). We consistently receive fair trade in value for our vehicles and the paperwork is always explained to us so we’re aware of what we have as far as warrantees, gap insurance and what not. Larry is fantastic and honest and he really won’t steer you wrong.we will continue to follow Larry and his car salesman endeavors.he makes a great asset to Bidleman Ford. The dealership is always clean the popcorn is Bitchin and we have no reason to not return when we’re ready for our next vehicle (s). Thank you for a great experience.

Very pleased with my experience at this dealership. Did not feel pressured to buy, and once I committed to a vehicle they made the process easy. There was a slight holdup with my husband’s insurance company, which was not the dealer’s fault at all, and they were patient and made sure everything was done correctly. Would purchase a vehicle here again

Matt in Sales was fantastic to work with! He showed careful attention to my buying needs. The Sales and Finance managers were also very helpful and friendly. A great customer service experience all around! I highly recommend Bidleman Ford!

Everytime I need my car serviced, I drive 1/2 hr. To Bidleman because the service is always excellent. The staff is friendly, courteous and make me feel comfortable. Their prices are great too. I will always recommend Bidleman Ford.

Mashed potato’s and gravy! This dealership is THE BEST dealership we’ve ever worked with! The General Manager Clayton Howard is the epitome of what a general manager of a dealership should be! He doesn’t just care about the numbers, he cares about the reputation of the dealership and the relationships with the customers. Don’t go anywhere else, get to Bidleman Ford as soon as you can!

I talked to Corey King about getting a (new to me) used car I took 2 different cars for a tested drive. And liked both of them
Corey's I drove off the lot with a new car. I got a 2018 Ecosport Se.
I will be sure to send anyone I know looking for a car to Bidlem Ford. And have them ask for Corey,
Thanks again Corey.

Corey King was my salesmen. He was personal, professional, and a delight to work with. He cared about my concerns and listened to help me find the right vehicle. I highly recommend this dealership and him specifically!

I just bought my first vehicle from Bidleman Ford and I am ecstatic with the service I received! Corey was extremely knowledgeable and helped me get a great deal on my new Bronco. I appreciate everyone’s help and I will definitely be buying from them in the future!

The buying process was quick, easy, & stress-free. All employees were friendly and informative. My 2021 Ford F150 was delivered to the dealership in the morning and I was driving off the lot with it before 5pm.

While shopping Carfax for a vehicle for our son, we came across a listing from Bidleman Ford. As it was after hours, I sent an email expressing our interest. I received a call from Darlene at 8: 30 the next am. Darlene was extremely helpful, professional and friendly. She double checked to see that the car was still available to save me the 1 hour plus drive out. After confirming, we set up an appointment.
Upon arrival, the car was out front waiting for a test drive. Larry Longworth was our salesman. Larry was friendly and not at all pushy. After the test drive, I sat with Larry to discuss a deal. Larry was also friendly and professional. Even with a shortage of used cars, Larry was able to shave a few dollars off the asking price. Upon pick up, the car was immaculately detailed and ready to drive off the lot. My son is thrilled with his new car and I am extremely impressed with Darlene, Larry and the whole Bidleman team. Thanks for a great experience!

In the past, my family and I have bought a total of about 10 cars from summit and each time we felt the shift it was taking. It got to the point where you couldn’t negotiate with them at all, the service department which I used to love was not as great as it once was and everything was over priced and not worth it. We all went elsewhere. Well, after hearing they were bought out by Bidleman we decided to try again. The customer service we received from Larry, Matt and Patrick was outstanding. They were all there to answer any questions we had and made sure we left with a payment we could afford. We went to just test drive so that I could go get the same car in Rochester for a better price but Larry made the deal even better for me to buy a car vs leasing one so of course we seized the opportunity. And to top that off, Todd is back in the service department and honestly I couldn’t be happier.

Great staff with attention to detail and customer business. I appreciate all that Corey King did when I purchased an F250 Platinum truck. Really enjoyed the experience and would recommend this dealership to anyone.