Bike Rent NYC - Central Park Bike Rentals

Stopped by a few days ago because our bike needed a quick adjustment. Folks here were so nice, they took the bike, fixed it in about 5 minutes and wouldn't charge us for the repair. WOW. Who does this anymore.

Unprofessional people work here, I rented 4 bikes from this place. One of the bikes the chain completely snapped in half not even half way through Central Park. I had to walk Central Park with the bike by my side and took it back to the place and the guy that works there told me it was my fault that the chain broke. I noticed the chain was all rusted like no one is taking care of these bikes the tires were all worn out. What kind of trash business these people are running. He didn’t even consider giving me money back for the one bike or anything he literally said okay you’re all set. So I had to pay rental on 4 bikes for what. If anyone is reading this I suggest you to find some other place because these people are not diligent with their job at all.

One of the worst experience ever.whatever you do, do not rent from this place. They will try to find issues with the bike when you return it so they can charge you more.

We had the most unpleasant experience with Bike Rent NYC. The staff there were extremely rude, disrespectful, and the bikes were total garbage. They gave us bikes of the wrong sizes and even forgot to give us bike locks and helmets. The “new” bikes had seats that wouldn’t stay in place, gears that were a nightmare to shift, and brakes that made a terrible screeching noise. When we tried to return our bikes early, they would not give us a refund and didn’t seem to care about our complaints. Save your money and go somewhere else. I WOULD NOT recommend.

My bike experience was amazing with bike rental Central Park. I loved my bike it rode so smoothly and I’ll definitely do it again! Thank you so much bike rental central park) 5 stars

Unorganized garbage palace of absurd unprofessional crooks WHO DO NOT GIVE RETURNS NO MATTER THE CIRCUMSTANCE. The employees get in fights with other vendors and harass women.

I had a great 2 hour rental, which was just about right amount of time for a trip around Central Park. The bike rode well, and this location was perfect, only a block away from one of the park's entrances. The service was good but they were busy, so be patient. I would recommend, and check their Groupon.

On our 15th anniversary together, my husband and I booked the central park bike tour. We picked up our bikes a block away from the park. Bikes were in great condition. Phillip was our guide and was very informative. Amazing how much history there is in a city. Thank you Phillip for the tour. We enjoyed all the stops in the park and its beauty.

Nice staff and service. Reasonable price. But the bikes don't have any mudguard/fender - when cycling on a wet surface be prepared to go back to your hotel and change all your clothes afterwards.

Lovely staff, friendly and helpful. The bikes were well maintained. They forgot to give us bike locks, but we managed without. Just remember to ask for them as it would have been better. We overran slightly coming back and they didn’t try to charge us any extra, so kudos for that. Would recommend.

Decided to grab bikes to journey through Central Park today. It was a great experience all around. Awesome price, bike quality was good, and Central is beautiful as always. We will definitely be back next time we are in town.

DO NOT GO: RUDE STAFF/THEY DO NOT FIX THE BIKES ACCORDINGLY TO YOUR HEIGHT APPROPRIATELY: THE GUYS "ADJUSTED" THE SEAT AND LEFT THE SEAT CROOCKED.

We were looking around at various prices for bikes and stumbled upon someone, Doug, in the street promoting this company. The cost was a bit too much so he offered us a 3h rental for the price of 1h. That worked great for us! We also rented a basket for my bike ($1). My bike had a broken bell and the gears couldn’t shift above 3, but it worked out fine. My husbands bike didn’t have a bell. I would prefer to have a bell but it is what it is. The ride around Central Park took us about 2.5 hours with many stops and explorations. There is an uphill part on the north end of the park which may make others take longer. Overall great experience.

Trendy atmosphere where you rent bicycles or take tour with a guide various plans or programs on how tour NY. Quite a economical way to see New York and it's sites experience many different things because renting a bike by the day allows you a little more unlimited time to do what you would like and not be limited to a program if you chose to rent the bike on your own

We rented two bikes for 2 hrs ($43). The staff were quick and easy to deal with. They offer baskets, insurance as well; non of which we purchased. Great location. About one block away from the park. Bikes were in good condition. Good experience with them and a nice way to see Central Park.

One tip: 3 hr rental is the way to go. There are a few hills that are a workout.we stopped by the fountain, a couple other places and were pushing for time. Definitely need at least 3 hrs to bike around the park with several stops for photos etc and not feel rushed.

We would rent again here.

Don't even think about it! They not only have the worst customer relationship management, they don't even have a customer relationship management! The staff is friendly and helpful, but unfortunately they don't have the power to make a sound a decision. Instead we had to talk to the manager who doesn't give a s*** about his customers since he knows that most of them won't come back anyways. We had a bike with a stuck chain and some other minor problems, which we realized when we were already in the park. So we only made it halfway through the park and when we were talking with the manager about it he didn't care at all, he didn't even wanted to understand the problem, was very very unfriendly and just kept saying: "we don't do refunds, bye. " 25 bux for a broken bike and the worst communication.
Please, there are many other bike rentals-choose one of them, who most likely care a lot more about their customers.

I don't recomand, unfriendly staff, the bikes are not ok, i have tickets pass, at the begining they said that i have to pay warranty and the end they don't return the money and they said that only 6$ was warranty the rest was the price but i have pass included bike for 2 hours.