Bond New York Real Estate

HORRIBLE EXPERIENCE! DO NOT WORK WITH THIS COMPANY OR ANYONE WHO WORKS FOR THIS COMPANY! If I could leave no stars I would. I am a first time mover and I hate to say that my first experience contacting this company was disturbing, unethical, and unprofessional. I worked with a guy named Julius Mouser who seemed to only be worried about getting an application fee of $175 which by the way is illegal to ask for that amount for an application fee. Application fees are supposed to be $25- $50 (keep in mind it should only be $50 when they also need to run a credit check.) I thought that price was odd but optimistically continued to communicate with Julius. Mind you, I did not get a confirmation on when I will be able to even view the apartment but yet Julius kept insisting that I pay the $175 in order to even see the apt which I again have never heard of. I lived in New York my entire life and am well aware of scam artists all around. I simply asked Julius if it would be possible for me to get a confirmation of when I can view the apt and also asked if I can see the apt first, and then directly after viewing the apt I can pay the $175 amount right then and there. Julius stated that I cannot view before paying so I kindly thanked him for his time and chose to not go forward with the process. To my surprise, Julius responded to me in such a condescending way that I was shocked. He stated and I quote " Even if I am a scam, I can't scam you for only $175 I am not that cheap" I literally could not believe what I read and was instantly disgusted at how unprofessional his response was. If you're looking to move I suggest you find a different real estate company and realtor!

I had an amazing experience working with Neil Zaken and August (Andy). They found me a wonderful apartment and were so patient with me. I can’t recommend the other brokers with the company as I have no experience with them, but I highly recommend using Zaken for your apartment search!

My experience with Julius Mouser started off lovely, but if I were you I would go to someone else. He helped me look for apartments and answered all my questions within a timely manner. I ended up getting “approved” for an apartment, I paid renters insurance and all… 3 weeks later after contacting Julius a few times about the status of my apartment, the answer I continued to receive was, “they will reach out relatively soon they are busy with other applications”…

I decided to take matter into my own hands as I had only 1.5 weeks left to move and he knew that. I contacts GPG Management, they told me they never spoke with Julius regarding my approval and the lease for the apartment I was approved for was signed by another applicant. I called him and he said he will reach out to me the following day. His tone was a tone as if he knew the apartment wasn’t mine, but just completely failed to let me know…. He never reached out, I had to reach out AGAIN… he said his manager was working on it yet no one ever got back to me. While I understand it was not his fault the apartment was rented to another tenant, he could have handled the situation better knowing I had to move instead of not texting me back or giving me answers. He obviously didn’t care I had to move as he “knew nothing” and did not even offer to help me find a new place. Luckily I found a much nicer spot with Douglas Elliman Realty. I would avoid this guy since he clearly did not care about anything.

Lorett Vigon and her team were absolutely amazing for us! After a frantic apartment search, I was basically at the end of my rope when I found a listing from Lorett. On a whim, I decided to call her. From the moment she picked up the phone, she was a breath of fresh air. She's straightforward, direct, and she went above and beyond to get my girlfriend and I into the apartment of our dreams. She's incredibly responsive over email, text and phone. Throughout the process, Lorett answered all of our questions and helped us put a great application together. Her trustworthiness stands out the most. She followed through on every request we had and she made it happen. Lorett will be the first person I call when it comes time to find a new place. And we have to give a big shout out to Tierney, who went above and beyond to help us view the apartment and got the ball rolling for us.

MUST-READ from a FIRST-time renter! (use Soraya Selles)

This was my first time renting in Manhattan, so this was, needless to say, a big moment for me and very exciting. I have always worked in New York and am familiar with how cutthroat New York real estate would be, so I was a bit weary of the process, but once I came across Bond and this amazing agent Soraya Selles my worry was gone completely. Not only was she responsive, but so, so caring, she immediately made me feel at ease with the process. I tend to ask a lot of questions, and sometimes ask them repeatedly to make sure I heard correctly; and without hesitation, she answered me with ease and care, knowing this was my first time getting an apartment. She wanted to make sure I got the apartment I wanted and kept me up to date at all times as she knew how much I loved it. She is for the people, and I would HIGHLY recommend contacting Soraya when looking for your future place!