Bronx Park Urgent Medical Care

Not a very professional staff. Extremely rude, As soon as you call the phone number they immediately place you on hold. Really bad attitudes

This place has no business being in the medical care field. When you call their phone number you will immediately be dumped on hold by an extremely rude receptionist until you get frustrated enough that you hang up and call back. When I went in for my covid test, the person at the front desk had me wait while she finished her Instagram post. She didn't even try to hide it. And as far as the test went, I was tested on a Thursday, went through the entire sickness, about 4 days, and was on the rebound before I got my test results. So essentially I paid them to tell me what I already knew. I have never had such a laxed attitude from people in a medical care position especially during a pandemic while you're dealing with an illness that could potentially kill somebody. Now I understand what the black community goes through. But this isn't a failure of the system, because the people that helped me were from the community

Extremely polite, professional staff. Did everything to help me see an eye specialist to deal with my issues.

Service was very informative. An appointment is required but I was able to get in. That’s service. Thank you.

My experience was Great. It’s not the first time I go to the urgent care. They’re very kind and helpful. And the doctors are amazing.when my children were little that’s where I use to take them.

I’ve been to this place twice already, and I have no complaints! Great staff and knowledgeable doctors.

I love this place, they take good care of you. I would definitely recommend this place to everyone. It's a 5 star for me.

I went for a COVID test appointment and the place was empty. Receptionist looks bothered by my presence. They skip my turn for another patient that came in 10 mins after me. I spent around 40 mins, again the place was empty. When I addressed this to the front desk she didn’t see to care. I asked her to speak to a supervisor (there was none). Unbelievable. She told me to speak to the doctor. Which I tried, but “Dr. Storie” was so rude and unprofessional that she just ignored and told the receptionist thing didn’t work like that. Finally I left the place very disappointed about this place. They didn’t have any kind of respect for my time or myself. I wouldn’t recommend this place to anyone!

Didn't have an appointment and feeling lousy but they accomadated me and was quickly seen by the doctor very grateful

I like this place very much! Doctors and other medical staff are pleasent and professional, they have taken a very good care of me that haven’t experience in other places, at least not lately for about a year now!
I did not have to wait for an appointment as I used to wait for many weeks in other places!
Therefore I am thankfull and appreciate it very much.
Best regards,
Elma

This urgent care is pretty good! Yes one has to wait at least 30 mins before they call you but the staff is the best! Very friendly and cordial. Recommended

Did the pcr test, i had the swap when I had pneumonia, but not as rough as today, not sure if the doctor need to use the swap like doing cleaning inside my nose.too rough for me.feel bad for my 7 years old. 4 stars for the urgent care itself.if you ask if I want to do the pcr test again there, it's a big NO.got headache afterward.

The Doctor was very helpful with my situation. I always go there.the staff very good.i recommend this urging care.

Doctor Paikin was amazing and one of the best Urgent Care Doctors I’ve ever seen! He actually cares about you! Thank you!