Buffalo Marriott Niagara, Amherst NY

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Nice rooms courteous staff. Nice stay, can't wait to come back in September for the NYS Payroll Conference.

So far out of the Marriott chain of hotels this has been the most difficult hotel. No remote for TV, no coffee pot. One menu for the restaurant to be shared. When checking in they asked king or double bed, I confirmed two doubles and they asked for a second reservation. Very condesending, will not stay at a n actual "Marriott" in the near future.

This hotel has gone downhill.the rooms were dirty, as in mold in the bathrooms.the hotel was out of towels constantly.they booked multiple families from our party in the same room. Not sure what happened with this place but we don't be staying there again.

The Worst! Dirty. Very disappointing. Rooms not ready but given the keys to them. Booked this hotel because of outdoor pool. Pools are closed, no notice. Best part of the stay, we found Bertha's Diner. Best breakfast.

Disappointed how rund down the place was. Bath tub was leaking water everywhere. Signs of water damage all around the bathroom. I would have given lower stars but the customer service was excellent. Frond desk worker was great. Also if your pools are closed put a disclaimer on your website!

This place feels like it's been abandoned. Moldy bathroom tiles, dirty carpets. Disgusting. Service couldn't be worse. Couldn't wait to check out next morning.

Like an apocalypse wasn't happening outside and the convenience of a drive thru testing center, the Marriott had yellow bands warning of segregation at their gym. Clean place at least and the life hack of asking the chamber maid for coffee pods for the room rather than a starbucks at the front desk for $2, when the pods were starbucks I could make myself using free water bottles at reception. (Water from fountains also available)

Good clean room but restaurant not open for dit down. COVID drive thru testing in parking lot. Very good and very effecient

The rooms were just as expected at a Marriott, I always love my stays at Marriott hotels. It was only an overnight trip there I didn't have time to avail myself of any services but the staff was courteous and accommodating and I'm very happy.

Switched our room twice. Both smell like cigarette smoke. Plumbing in the bathroom is broken no microwaves in the room pretty much a dump stay away from it

Good experience. Older hotel but kept in good repair. Staff were friendly and helpful. 20 minutes from the airport. They have covid testing in a tent in the parking lot. Our room was medium size but it looked recently updated. Bathroom needed paint. Pool was shutdown. We didn't try their restaurant. Bed was a little soft but room was quiet.

Do not stay here. Its filthy.

Went with my family to see Niagara falls and we had our room "upgraded". Once we began to wind down for the evening and unfolded the folding couch bed we discovered a large urine stain on the sheets and mattress. Clearly the urine has been left there with no effort to clean it. I called the front desk and asked for new sheets or assistance and they told me all they could do was provide a new room and did not have clean sheets. Gross. Don't waste your money.

We arrived early and they allowed us to check early. The receptionist was awesome and had us checked in within 10 min. Hotel is nice and clean. Would recommend this location to anyone visiting Niagara Falls State Park (only 15 min drive to the park)

4 stars for the amazing staff. The hotel itself needs a major renovation although it remains clean and mostly tidy. They need to keep better tabs on the back entrance.windows need washing and leaves swept out. The front desk clerk who doubles as a waitress in the restaurant at the same time deserves a raise! I would stay here again.

The hotel was a nice surprise when you first get there it looks old and run down but inside is definitely up to Marriott's standards, it was surprisngly nice and modern my room was well deviated and the tv was a 42 inch newer television one the bigger ones I've seen at a hotel. The staff were great and they have ever amniety you could ask my n only criticism would be that the restaurant seems to be open sporadically at odd hours and Every time I wanted something to eat they were unavailable however this could be because of the covid effect. This hotel is usually on the discount sites and definitely n worth the value.