Buffalo Wild Wings, Webster NY

Terrible service and employees sitting around talking while customers wait. Came here around 6: 00 PM which should be a busy time, but there was only one other family in the restaurant. Wait staff was sitting around the bar and just talking amongst themselves. I was seated at a table and waited for 5 minutes with multiple employees walking by and not one asking for a drink or food order. Finally just got up and walked out. Would not recommend this Buffalo Wild Wings at all.

Most likely the worst buffalo chicken salad I've ever seen. A head of lettuce cut in 2, one small piece of chicken, and scattered bacon on the bottom. Not mad at the employee's but what manager approved this?

Went in for a quick bite for dinner, got sat down and 30 minutes later the waitress finally came over, she took our order, some other person brought it to the table, gave my wife the wrong order, finally saw the waitress again an hour later to get the check, took another 35 minutes for her to come back after payment. I'm not mad at the waitress, the little we saw of her she was pleasant, that place needs way more employees or something. It was ridiculous how little attention was paid to each table.

Great place, great tasty wings. Friendly staff. I walked in and was greeted with respect. After a long week traveling from Rochester to Syracuse and Worcester for work it was time to seat down and have a time to relax. Tamie help me get my order and pick a good tasty beer for me. God bless you ma'am you are awesome.

Food is trash barley any seasoning on fries or chicken wings if I wanted plain chicken I would have asked for it! Do better charging $20+ for wings that aren’t worth it.if your in the Rochester area go to WINGZ!

The wings are perfectly prepared, crispy and delicious. My wife and I chose the Buffalo Dry Rub, which brought back memories of the original (and, at the time the only) dry rub. Our beers were served promptly, and cold. Altogether, a perfect visit!

Horrible Waiter never checked up on the table when the restaurant was mostly empty. Waited twenty minutes to be seated when most tables were open. Food was average for buffalo wild wings and the interior is nice and clean.

Messed up my order all the supervisor did was make excuses did sort it was wrong
. First time at this location last time.

Great food. Great service. Plain and simple. Bringing our 5 children next time. 30 wings pick a flavor per 5 wings for 35 bucks.

Awesome food, excellent service, and a good family friendly environment, wonderful experience overall thank you very much

Thanks Shannon, McKenzie, Joey, Eric and the kitchen staff. You guys ROCKED it today. You ALL were very accommodating to our large party of 30+ adult and children. The food was fresh, hot and served in a timely manner. Thank you again for making our experience a positive one. Kudos to ALL!

Not too impressed. Took over 20 min to get drinks. Then another 20 min for ordering food. Then along time for food. Food was tasty but expensive. Dinner took over 1 hour and 1/2 and there were only 4 tables full of people so not crowded. Might try again another day.

I ordered thru Grub Hub. The order was not complete, missing items. The celery was old, limp and brown. The blue cheese container was only 1/4 full.

The place was dirty. It was like eating in a bar in detroit's ghettos. The food was good surprisingly Although the waiter took all night for some nachos and a beer, oh and they were also out off most liquors offered. My advice buffalo wild wings more enjoyable in buffalo

Great place for wings deals on tue and Thursdays bogo wings 5,10,15 many sauces they let you try prior to ordering highly recommend.

Not great. Ordered a smoked brisket burger with potato wedges. Requested medium — burger was overcooked, no honey bbq, no grilled onions. If it IS brisket that you served, it was disgusting dry, overcooked, and in a puddle of grease. I actually thought it was pork because it doesn't taste like brisket at all Honestly I want my money back. The potato wedges were the only thing edible.

The food is less than mediocre. The order was $36 which consisted of an okay brisket, dry macaroni and cheese a dry hard as a rock Burger and hard fries that had less taste to them than the dirt on the bottom of my shoe. I had to brush my teeth to get the nasty taste out of my mouth if I could give this place less than a one-star I've definitely would I would never recommend this place to anybody

Yes those pictures included was the Mac and cheese that could be picked up with a fork jamed into it

The only positive to come out of this is to know that we will never be back to this place

A limited menu, but good choices in wings (of course!). Good for a night out with lots of TVs running with a variety of things to watch (mostly sports but there are other shows/news stations on). Service is always good.

We had a new server and my girlfriend's food was wrong. Sampler platter was very greasy. Staff was very friendly, however. The manager did bring a chicken salad out for her and was great about the mix up. I think the server was new