Burger King, Goshen NY

Just picked up my order. I ordered a large chicken sandwich meal with onion rings and a coffee. I got a medium coffee and don’t know if I got fries or onion rings because it’s a little bit of both! Ridiculous! I don’t have time to go back and change my order but it’s frustrating to pay for something you didn’t ask for. Seems like they changed management. The previous manager was fantastic! Too bad! Won’t buy here anymore

A week ago I came in.and the food was hot and fresh. The staff was very attentive and friendly. Would recommend to friends

Usually fast and no issues.

Update, I haven't been there in a while but family has picked it up for me many times recently, there must be new staff who are all incompetent. They constantly screw stuff up, missing items or giving non plain sandwiches when clearly asking for plain.

This location needs better management. Tried using rewards and was told it was too late. I’m all for diversity and speak
Both English and Spanish. Not knowing that I did they proceeded to speak about me in Spanish complaining about having to use the BK app, I responded in Spanish and told them I understood everything they said and they said next time I should have communicated in Spanish. Yet my preferred language is English and they still gave me an attitude. Jocelyn is a horrible manager if that’s who you have as management. This is who I dealt with

The food was hot and fresh. I complimented the manager before I left on how great everything was

Stopped in a week or so ago and waited in a 20 min drive thru line at like 3pm. Looked like 2 people working. Usually not like that.

It was terrible.a lady names of the counter signed out left it was at least eight people online no one said anything 5 minutes went by I asked the guy I said do you know you don't have a cashier and he says that's only a couple of us here common Sense would tell you that we can't get there I was like common sense that was pretty bad to say to me everybody was in shock I left I hope a manager or an owner sees this and does something about this guy he look like he was a manager

Went to drive through and for 2 regular hamburgers and they told me to drive around to the front and someone would bring them out.well there were 4 cars waiting for their orders I waited 20 minutes for 2 hamburgers
I will NEVER go there again. The worst.

My family stopped in late this morning around 11, there was a couple of people in the dining area, no one on line at either the counter or drive thru. We were at the counter for a few minutes and there was one girl who peeked at us from behind some equipment she didn't even acknowledge us she just went back to work, and eventually got some other girl from the back who had her face in her phone and didn't look at us she just pointed to the kiosk and said and put your order in there and walked away. We just turned around, walked out and went elsewhere.

Always disgusting. Always cold food. I wish goshen had a different option for a fast food restaurant. Found the biggest hair on my burger I can’t even understand how a worker could let a hair that big go unnoticed

I can't believe how disrespectful this establishment is and when I say establishment I mean this location alone. Soo disrespectful soo rude, rest assured they'll not having my business anytime soon. Don't be rude to customers end of story.

When traveling, Burger King is the way to go. If eating in car, it is convenient. Food is ok.