Best Bus Company New York: reviews

Super clean, on time and friendly staff. I highly recommend travel with BestBus and look forward to my next trip!

Working with Stephanie was amazing. She was responsive, knowledgeable & professional. I drive from West Virginia to New York to purchase my bus...

Bus service was excellent as Easy charter bus did the entire setup for is and picked me up on time for the trip

Huge place with friendly people.parking is very hard to find in this area unless you arrive before 5 am

I goes to Transit Authority where I go to Secaucus New Jersey to do my shopping at Walmart Ashley Stewart home and Best Buy I like going in the areas...

I do not have much to say about the terminal. It’s bustling here with the buses, drivers, and travelers. Greyhound and Trailways are located here at these...

Called ahead to purchase a ticket. I was quoted one price when I got to the station an hour later it was another price. Not to mention I had to stand...

Shout out to dispatcher Ray for going above and beyond to get my phone back to me after I left it on a bus after a wedding. Thank you!

The guide was great! He was a local and had an endless amount of knowledge of the area. The bus driver was an absolute pro and made the tour enjoyable...

This suttle service is terrible, they going all hotel one by one, like a subway, 10 minutes traveling takes 40 minutes

The station was nice, quiet and efficient, but I don't recommend leaving the terminal, I saw things that will disturb me for many years to come...

They'll train you, the office is full of great employees who are kind, fun, energetic and caring.

They went out of their way to help my son recover the backpack he left on the bus. Easy access via n 890.

Never consistent lately, and they will close the door in your face and drive off, it’s happened to me a few times now and I’ve watched it happen to other...

Tonight on 490 east a purple Fitzgerald Brothers coach bus was traveling at speeds in excess of 85mph nearly losing control around the banks. With...

BE WARNED THERE IS NO OFFICE, THERE IS NO WAITING AREA, THIS IS A STOP ON THE SIDE OF THE STREET! The bus never showed up. There was another person...

Do not ride Vamoose. My partner and I purchased 9: 30 a.m. Tickets together to take a bus from Manhattan to Northern Virginia. I arrived at 8: 50 a.m...

Be aware of strange people roaming the bus depot. Had a hard time figuring out the bus schedules.

The greyhound is not a good place. They have stalls that look like prison toilets doors missing and cold water to wash your hands