Capital One Bank, Levittown NY

The worst ATMs ever. Drive up ate 20.00 of my 100 cash advance withdrawal. I used the walk up ATM at the end of last month and had my Capital One Credit Card skimmed for 100.00 and my other card also skimmed for 100.00 on the same day right after I paid my bill. Both are now being replaced. Avoid this branch. Does not seem to be monitored. Awful.

Doesn't deserve any stars. I used this ATM in April, withdrew $600 and it took the money from my bank but gave an error message and didn't give any money. I thought they would just fix it if I called - NOPE. I spoke to the branch agent, their manager, the 800#, their manager, no one would do anything. The only option anyone gave was for me to call my bank and dispute it. MEANING my bill couldn't get paid that I needed the money for, my debit card needs to be stopped and re-issued, I need to change where my direct deposit goes, I need to change where all my autodrafted bills come from. AND I have to wait possibly months for my money back. I don't know how this is even legal. If the ATM gave me an extra $600 that I didn't give back they wouldn't think twice about putting me in jail for theft. This is absolute theft.oh and the icing on the cake was that the bank agent was very aware of this happening. Said it happens all the time but they thought this time "it was fixed". It's a lawsuit waiting to happen at this point.

Guess I should have read these reviews before using an ATM at this location but who woulda thought. I’ve never had an experience like this before and I’m furious.went to withdraw $1200 to make a cash payment and the ATM had an error, says I wasn’t charged yet $1200 is gone from my account. Now just like others they said maybe… MAYBE I’ll get it back in 45 days. Once this is resolved I am immediately switching to another bank.

Put $1306 in the ATM number NYE335. ATM said “some bills can not be accepted” and gave me $26 back. Then it said “TAKE YOUR MONEY OR IT WILL BE RETAINED”, but didn't present any money. So it “retained” $1280. Worst bank experience at a bank. Such an inconvenience. Glad they said I can MAYBE have it back in 45 days…

Worst ATM I have ever been too. Not the first time this happened. Can’t believe I just deposited $1500 cash in atm in this holiday season to have it disappear. At 4am Before going to work. NEEDED this funds EXTREMELY bad, exiting a pandemic and entering winter and Thanksgiving being this week. These repeated experience Has put me in the position to never want to bank with Capital one Again. The issues are too frequent. It’s always something with them. And I bank with BOA, chase, TD, Citibank and, by far Capital one is the worst.account still at 36.42$ dollars

If I can give zero stars I would. Capital one bank is fine, this branch is horrible though. Stay away. Wasted over an hour at the teller for a 5 minute transaction. Was minutes away from closing my account.

Bank is extremely understaffed 20$ was taken from whatbi deposited as i heard one of their droors was short 40$ was only tsken out after i keft the bank to which they say they "miscounted" there also shouldnt be a line out the door for the inside was there for an hour snd 15 just to deposit into my savings with only one teller for most of it

The slowest tellers in the industry and nasty too!
Always a federal case for a simple transaction.

By far the worst bank. The drive up ATM’s are more of an inconvenience then helpful, they are usually not working in some capacity. I’ve have my card get stuck and sucked back into the machine. I’ve had money get stuck in the dispenser and get sucked back in. It doesn’t read certain checks that are computer generated. The service is as slow as molasses god forbid you need to go to a teller inside. I dread it when I have to deposit or withdraw any money. It’s gotten to the point that I will drive 15 minutes into Plainview to do transactions because there equipment always works and takes all my checks. Oh, by the way the bank closes at 12: 00 on a Saturday. That’s better than “bankers hours” HORRIBLE.

One of the worst banks ever. ATM machines never working always have to drive to another capital one it’s annoying cause they closed more then half of them around here.

I use the ATM here and sometimes go in for other services. Never had an issue and everyone is friendly and courteous.