CareMed Primary and Urgent Care PC - Bayshore, Bay Shore NY

The girl in the first desk named Nairobi was very disrespectful which made me think it was because I’m Spanish. I had my regular visit and she told me that my insurance along with my personal info wasn’t updated for over a year when that wasn’t correct since I went to the office about 6 months ago. But, she didn’t want to look any further and mistreated me. The worst part is that she started sharing my information and the situation with all her coworkers along with the nurses and doctors while I was filling out all the papers. I’ve been going to that office for over 14 years and I had never had any issues with anyone until this day. I love my doctor and that will be the only reason why I will keep coming, but Nairobi from the front desk, was so problematic and doesn’t know how to treat clients and that’s very unfortunate.

Dr. Bollhofer and his staff are always professional and welcoming. Whether it's a pre-planned appointment or not, the care and time they give makes me feel comfortable and valued as a patient. I highly recommend Dr. Bollhofer and the staff at CareMed Primary.

I am very happy with the excellent service I have experienced with care Med! The staff is very helpful and prompt with call backs. I feel confident with the caring and kind doctors there. Especially Dr. Bollhofer whom I’ve been with for 12 years! Thank you!

Thank you so much for such amazing care by the doctors at urgent care bay shore, caremed is the best walkin clinic in bay shore. Thank you so much!

My appointment was at 10 for a physical
Can’t believe that it take 2 hours
In the past it took under one hour

I called this morning, around 9: 40am, requesting a refill of a medication. I spoke to an employee by the name of Destiny, who said they were busy and wouldn’t be able to refill the medication until tomorrow. Mind you, I have had refills ordered from this facility before, and the whole process took less than 45 minutes. After I pushed back, Destiny, said that she would try and get this request, for refill, to the Doctor, by the end of the day. She said, she would call me to apprise me either way. Hitherto, I have heard nothing. When choosing a medical facility one of my key indicators is responsiveness. The way I was treated today by Destiny was the antithesis of responsiveness. Based on my favorable experiences with this facility in the past, I expect better. I look forward to this situation being rectified expeditiously.

The service was great quick and easy I didn't have to wait long to be seen. I got everything done that I came there for

Great doctors, i was seen by Sadaf Jamil and she was very caring, attentive, and knowledgable.great experience.

Comfortable waiting area and esperienced doctors. They certainly have the best doctors in the area