Charles Schwab, Brooklyn NY

The receptionist/customer service representative, Ms Barbara J Graff provided my elderly mother with tremendous service and attention in straightening out various account issues. She was patient and accurate and spent all the time needed to handle problems that the family put aside for several years. Many thanks to her.

David was helpful & very knowledgeable. I was very comfortable in their establishment.

David (who started working at this branch a month ago) was very warm and welcoming. I stepped into this branch for the first time in the rain, for I needed a cashier's check for the next day. He set me up with some hot tea, a quiet office to call Charles Schwab banking, and an umbrella for when I get back out there again. Great customer service. You'll be in good hands here.

Everyone I've talked to at this branch has been helpful and knowledgable. Dave, manning the front desk, is friendly and professional. Seems like a welcome change! I'm very glad to have this branch nearby.

I stopped in a few weeks ago to find out more about their services and found the staff extremely knowledgeable and courteous. If you go there you will be in good hands!

Being with a new Schwab client at the Park Slope office, I wish to say that our recent experience was very favorable. The staff at this office from the manager, financial advisor, and even the receptionist were all knowledgeable, cordial, and extremely helpful. A "win-win". Highly recommended!

The worst banking experience of my life. Went there to open a new account, they told me to do it myself online because they had no financial advisors at the time. I ended up opening an account online at their branch, but when I had a question they didn't know how to answer it. Told me to just wait and see if anything changes by tomorrow. Completely unprofessional and lacking basic knowledge. Also lacking in basic courtesy. Never ever again will I step foot in there again!