Chase Bank, New York NY

I used my Card on 7-26-23 at the atm, two weeks later today my card was used with pin in Baltimore at an atm. My card is in my wallet and I’m in nyc. Apparently a skimmer device which copies your card info and pin was placed on their machines and I fell victim. Since my pin was used and it wasn’t a Chase account I’m out of $500. The branch takes no responsibility for not safeguarding their machines and letting ppl fall prey to scammers. They should routinely check for these things to safeguard clients. I only use bank ATMs at branches thinking they were safer than store atms a joke. They basically told me too bad.

My wife and I were here to open a Chase credit card. The girl was very professional and very helpful! She explained more than we had expected and that was good.