Chase Bank, New York NY
| Address | 1180 2nd Ave, New York, NY | ||||||||||||
| Phone | (212) 644-7307 | ||||||||||||
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| Website | locator.chase.com/ny/new-york/1180-2nd-ave | ||||||||||||
| Categories | Bank | ||||||||||||
| Rating | 2.6 5 reviews | ||||||||||||
Nearest branches Chase Bank — 51 W 51st St Chase Bank — 390 Madison Ave Chase Bank — 1495 York Ave Chase Bank — 405 Lexington Ave |
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Similar companies nearby Citibank — 717 6th Ave Santander Bank — 1350 Broadway Citizens — 1340 3rd Ave Santander Bank Branch — 37-10, 37-10 Broadway, Queens, NY |
Chase Bank reviews
5Horrible customer service, will never go back to this location. If I weren’t already a client gif so long I’d close my account due to my experiences! This time I waited for over an hour to have a representative complete some paperwork with me. After my hour waiting I noticed she had t returned to her office only to find out by security that she left for lunch. There were several of us left speechless
If you can PLEASE GO TO ANOTHER BRANCH. Upon waiting in a line for 25 minutes the teller rudely denied service to a person when he asked a simple question. When I originally approached and discussed my issue. The teller was so disrespectful. It was absolutely disgusting and ridiculous. Then asked for me to confirm my signature by bring the branch manager. Absolutely disgusting. Then above all was speaking about me to another teller. Taina is absolutely the worst teller to have came across the Chase corporation. Honestly I feel nothing but pity for a woman like that whose sole purpose is to try and bring every customer she encounters down. Disgusting.
To make a story with long simple and quick my account 901-238-839 and available balance of $20,000 and that was removed some lady calls me from the federal government and tells me that she's closing my account due to specific reasons I hung up and the customer service
Spoke to 3 chase representatives over the phone! No one could solve my issue or tell me what it was. Card ended up frozen.
Spoke to Sibe for 15mins at this branch. Sorted my issue easily. Great in person service!
Don’t bank here- only gets one star b/c wouldn’t post with Zero- squatted on what my parents left me due to my “deposit history” meaning because I am a poor scumbag who works for a living it must be suspicious that I have any money - hid behind some soft language in arcane federal banking reg - took me 3 hours on hold to get a straight answer from senior analyst “MJ” in loss control who has the bedside manner of a great white shark - lied to at branch when told by a teller at deposit my funds would likely be available sooner & menaced by security guard when I went to branch for info
ATTENTION regulators, legislators and plaintiffs bar