Chase Bank, Manhasset NY

The team at Chase on Plandome rd have been fantastic to work with. Helpful, knowledgeable and friendly, I've personally witnessed the tellers be extremely patient and caring with older customers especially. Raffaella has also been positively outstanding on a few different situations, helping to surface and address issues before they could become problems. Highly recommend this branch.

Worst chase bank. Came here twice to get a notary. Both times they said no notary today. They don’t want to deal with it. They should’ve just told me that the first time and I would’ve done it somewhere else and save some time

Been a longtime banker at this branch and every experience has been excellent. Tellers, managers, brokerage advisor are all very good. And Private Banker Raffaella Marciari is the most responsive, pro-active, problem solving banker I’ve ever worked with.

Horrible experience on getting cashier's check here which should be the simplest job for them. Provided them with debit card, PIN, TWO government issued IDs, and the staff even questioned the validity of my ID, as my out-of-state driver license has a line saying NOT a Real ID (they do need some formal training). Much feel like there is systemic discrimination against some specific group of customers. Totally shocked they do not even have privilege to give me a check I requested, knowing that there is far more than sufficient money in my account! Waited for more than half an hour and was told they cannot do that, while 'suggest' me to try my luck at another Chase bank. Totally speechless on their service.

Friendly staff, free coffee, and plenty of parking. What more can you ask for?