Chelsea Moving & Storage, New York NY

Just finished a big move with Chelsea Moving & Storage team. I got to tell you they certainly exceeded my expectations. Hardworking, punctual, efficient and great attitude. Thank you!

These guys were great! Very fast and friendly. They took really good care of my belongings. Everything was wrapped and treated with care! These guys made it easy. Highly recommended!

Wow! Not enough words to express how satisfied we are with using Chelsea Moving & Storage Company. First, they were prompt and on time, next they were fluent in both English and Spanish. They also took extreme measures to ensure our furniture was completely and efficiently secured and wrapped; not a scratch occurred. Great company, highly recommend.

The crew was great! We had a lot of furniture…and all arrived without damage. The movers were polite, pleasant and took care with our items. The quote was solid-no changes, which was very appreciated/important.

They were very professional and fast. Extremely friendly and careful with my belongings. If I had the ability to give them more than five stars I absolutely would have. I would definitely recommend them and use them again for any moves that I have in the future

A great moving company! Joe and Pastor were a great team and moved all of my things efficiently with no damages. Would recommend this team and company to everyone!

Chelsea Moving & Storage was amazing! They were fast and efficient. My stuff was in good condition and they took care with my furniture and fragile items. They were helpful and had a great attitude despite the tough work and the heat.

They were very professional and fast. Extremely friendly and careful with my belongings. If I had the ability to give them more than five stars I absolutely would have. I would definitely recommend them and use them again for any moves that I have in the future.

It was a long day but they were smiling and went above and beyond. At no point did I ever worry that my furniture would not make it in once piece. Super honest team! Great job guys!

The crew was great! We had a lot of furniture…and all arrived without damage. The movers were polite, pleasant and took care with our items. The quote was solid-no changes, which was very appreciated/important

Just had a great experience with Chelsea Moving & Storage. They showed up early and moved an entire warehouse full of boxes to our storage unit.

Hands-down the best moving experience I’ve ever had. The quote was beyond competitive and from the first phone call, they were accommodating, honest, knowledgeable and kind

Amazing moving company. Very responsive, professional, timely, flexible…they will make your move as smooth as possible, simply the best!

I chose this company after reading the many positive reviews but had a very different experience. Maybe the positive reviews are for direct moves (which mitigates the issues I experienced) but moving+storage was not pleasant.

1. Make sure to number your boxes (they don’t, so you should). I have several missing items from my old kitchen area (thankfully not hugely valuable but presumably in the same missing box).

2. They are quick/efficient but do not pack with much care. The focus is very much on speed and items can get mixed/damaged.

3. If you are missing boxes or have broken items, the waiver they make you sign limits liability to something like 30 cents / pound. I was offered a minimal amount which I did not accept.

4. They charge by the hour, which can lead to unexpected overcharges. If there’s traffic, you will get charged for any additional time on the road. If they arrive early and are done packing early but your building refuses to let you use the elevator before your reservation time starts, you will be charged for the waiting around.

5. Speaking of time, charges also include “time spent getting to storage” or “time spent leaving from storage” - the problem is you can never know exactly when those times start/stop. You are charged for time spent outside of when you actually see them working, which means you just have to take their word for it.

6. On move-in day, they arrived an hour late (apparently due to traffic, which I was charged for). They did not bother letting me know they were running late until I called them 30 minutes past the scheduled arrival time.

7. Be careful to check everything in real time as they move stuff in and stay on top of it. Moving is hectic and they will ask you to sign saying everything is complete - which you will because if you take your time to check through things, again, you will be charged for the extra time. In my case, I only saw after they left that they had left a piece of furniture unassembled (presumably because leg pieces were missing due to overuse in other parts when they misassembled another piece of furniture - nobody thought to flag for me before asking me to sign).

Again, surprised at the vastly different experience compared to other reviews, which seem fine. I would not use again.

I highly recommend this company. On a personal note, they were very polite and respectful of my places as well. Their quote was pretty accurate (I had some issues that stalled on time and extended the move about an hour) so it went up slightly. Well worth the money, this was the smoothest move I’ve had.

Chelsea Moving & Storage were beyond professional and on time! They were patient and responsive during the entire moving process. None of my belongings got damaged in the process. They moved fast but professionally wrapped and secured my items. What made the experience enjoyable because I absolutely hate moving is that they were nice and friendly. I highly recommend to family and friends! And most certainly I’ll keep them as my first choice if I should ever need their services again!

Awesome work, packed everything into a super small truck, padded and carefully arranged. 200% worth it and will use again.

Always a solid experience with Chelsea Moving & Storage. I've used them for the last 3 moves I've had and they are unfailingly accommodating, flexible and friendly. The move teams are fast and strong, respectful, and very careful with my things. This last move, not even a glass was broken! They're also reasonably priced. I will always use Chelsea Moving & Storage

This was my second time using ChelseaMovingandStorage, and I've been super impressed both times! The office staff was friendly, helpful, and knowledgeable, and the movers were fantastic! 10/10, would recommend.